Charlotte Matthews, Consumer Policy Manager at the Financial Conduct Authority (FCA), will present insights from the FCA’s Vulnerability Review as part of the BVRLA’s next Compliance Forum. The half-day event will take place on Wednesday 28 May at Shoosmiths London, bringing together compliance professionals to deep dive into current regulatory challenges.
The FCA’s Vulnerability Review holds crucial input and observations for firms navigating the Consumer Duty landscape. The session from Charlotte Matthews will offer timely guidance for delegates managing customer outcomes in an increasingly complex regulatory environment.
The Forum will also explore:
- The latest on the Commission Disclosure Supreme Court case
- Complaints handling in a shifting regulatory context
- The growing importance of Management Information (MI)
- A forward look at what’s on the regulatory horizon.
Additional confirmed speakers include Wayne Gibbard of Shoosmiths, Phillip Garlick of PPL, and Patrick McGovern of S&W Group.
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If you are subscribed but haven’t yet confirmed delegate names or have any questions, contact [email protected].
