Resource Library

As part of its aim to be a smarter regulator, the Financial Conduct Authority (FCA) is making it easier for firms to access FCA regulatory reporting systems.

Members can now access the Commissions Complaints Toolkit, developed for the BVRLA by Konexo, a division of Eversheds Sutherland. This comprehensive resource is designed to support members in preparing to manage customer complaints and determine appropriate outcomes. It provides practical guidance to help inform internal decision-making and strengthen operational readiness.

Members can now access resources to assist them in processing complaints once the Financial Conduct Authority (FCA) pause lifts. Guidance includes that provided during this morning’s ‘Navigating complaints post-pause’ webinar, which is now available for all members to watch back online.

Members are encouraged to mark their calendars with key dates for the BVRLA's flagship conferences in 2026.

The Financial Conduct Authority (FCA) has issued an update on its work following August's high-profile motor finance judgement delivered by the Supreme Court. Part of the update sees the deadline for consultation responses on a potential redress programme being extended until 12 December 2025.

As finance departments may be aware, for accounting periods starting from 1 January 2026 onwards, even smaller businesses may need to change how they present vehicle leasing costs in their annual accounts.

Mark Hollands, Ombudsman from the Financial Ombudsman Service (FOS) has been confirmed as a speaker at the Compliance Forum next week.

The Financial Conduct Authority (FCA) has published an update on how the Consumer Duty continues to shape its work to support growth, simplify regulation, and maintain consumer protection.

The UK’s vehicle leasing sector has grown to record levels in the face of a challenging economic landscape. That is according to the BVRLA’s latest Leasing Outlook Report, which shows that the growth is lopsided as parts of the sector continue to battle with reducing customer budgets, putting greater scrutiny on every pound spent.

The BVRLA’s final Compliance Forum of 2025 is fast approaching, bringing together members and industry experts to unpack some of the most pressing regulatory issues facing the sector.

Building on the success of the Leasing Outlook series, this new report helps leasing broker members plan for the future and better understand the dynamics shaping the broker market. The report adds insight and context to the numbers, combining data with expert commentary from across the industry. It includes thought leadership and perspectives from brokers and funders, providing a rounded view of the opportunities and challenges ahead for the sector.