Fair Wear & Tear
BVRLA Guidelines outline the industry standard for the return condition of a leased vehicle
Making a Complaint
The BVRLA is approved by the Government as a consumer alternative dispute resolution (ADR) body and is able to investigate an unresolved complaint with a BVRLA member company.
Who we are & what we do
The BVRLA has over 970 organisations in membership, all of whom operate in, or engage with the UK vehicle rental, leasing and fleet sectors. From small and medium-sized businesses to large PLCs, the BVRLA welcomes all those who are committed to delivering excellence. By consulting with government and maintaining industry standards, we help our members deliver safe, sustainable and affordable road transport to millions of consumers and businesses.
The work of the BVRLA
The Annual Review provides an overview of the association's work.
BVRLA News shares recent highlights from the association.
