Resource Library

The FCA has published its Inside FCA podcast: Culture and the Senior Managers & Certification Regime, which is a must-listen for firms preparing to implement SM&CR in December.

The association’s e-Learning Platform is being used by over 1000 active learners from across 150+ member organisations as leasing brokers are starting to embed the system as part of their core training provision.

The Financial Conduct Authority has published a report outlining the findings of a review into the embedding of the SM&CR into the banking sector, following its introduction in March 2016.

The Department for Transport has issued some best practice guidance to help mitigate the threat of commercial vehicles being used as a weapon.

The BVRLA will be hosting a webinar to help members understand the changes to the treatment of VAT on Personal Contract Purchases (PCPs).

The Government has produced a good practice guide for businesses on how to help customers better understand contractual terms and privacy policies.

Amie Darby, Head of Administration at LeaseCar UK has joined the BVRLA blogging community to share her thoughts on the association’s Internal Audit, available free-of-charge to BVRLA leasing brokers and rental operators.

The Financial Conduct Authority (FCA) has launched a consultation on draft guidance to help firms better understand how to treat vulnerable customers fairly.

Amie Darby, Head of Administration at LeaseCar UK talks about how she found BVRLA’s Internal Audit a valuable source of information and advice, reaffirming the firm’s compliance processes.

The BVRLA hosted the ‘SM&CR: are you ready?’ training course last week, and delegates have been quick to provide their positive feedback.

Members can demonstrate high standards of customer care and operations know-how amongst staff, with the Certificate in Vehicle Rental Operator Skills, a recognised accreditation of knowledge, skills and understanding of best practice within the industry.

HMRC has stated that it may challenge instances where loans are being used to get around the Optional Remuneration Arrangements (OpRA) rules.