Keep up to date with the latest news from the BVRLA. You can browse our complete collection of articles below.
Department for Business, Energy and Industrial Strategy (BEIS) has published a new consultation on Reforming Competition and Consumer Policy.
The Government is consulting on Reforming Competition and Consumer Policy to give the Competition and Markets Authority more powers to tackle consumer harms.
The BVRLA has produced some top tips for customers looking to rent a vehicle. With over 16 million vehicle rental transactions a year in the UK, the tips explain why it’s important to use a BVRLA member and include useful advice to ensure a smooth rental experience.
The Financial Conduct Authority is proposing to introduce a new ‘Consumer Duty’ setting higher expectations for the standard of care that firms provide to consumers.
The latest BVRLA Interview sees Jo Davis, Co-founder and partner at Auxillias talk to BVRLA Director of Fleet Services Amanda Brandon, about the new vulnerable customer guidance from the FCA.
Following on from the BVRLA’s popular online instructor-led Fair Wear & Tear Standard for Cars training course, the association has now introduced a new Fair Wear & Tear Standard for Commercial Vehicles over 3.5t.
The Financial Conduct Authority has published guidance for firms on the fair treatment of vulnerable customers and regulated members are being encouraged to check it to ensure that they have the right processes in place to ensure best practice.
The Financial Conduct Authority has proposed draft consumer credit guidance to allow motor finance firms to repossess assets from 31 January 2021 and is considering views following a recent consultation.