Keep up to date with the latest news from the BVRLA. You can browse our complete collection of articles below.
The European Commission is seeking views from industry stakeholders as part of a review of the competition framework for the automotive sector.
The BVRLA has launched a new complaints management remote learning course to help support leasing broker members.
HM Treasury has proposed new rules for how lenders should communicate to borrowers who fall seriously behind on repayments.
The BVRLA has responded to the latest consultation from the Financial Conduct Authority (FCA) on its guidance for firms when dealing with vulnerable customers. The guidance provides firms with practical guidance along with the FCA’s expectations of firms when handling vulnerable customers.
The BVRLA has replied to the Financial Conduct Authority (FCA)’s call for comment on the Draft Additional Consumer Credit Guidance in response to the coronavirus pandemic.
Members are reminded of the importance of communicating the required return conditions to leasing customers ahead of them returning their vehicles.
The BVRLA, the UK trade body for the vehicle rental, leasing and fleet sectors, has reported signs of an uplift in demand from leisure customers as holidaymakers turn to rental firms for practical, affordable, flexible and clean vehicles this summer.
The Financial Conduct Authority is consulting on draft guidance intended to bring about a shift in behaviour that places the fair treatment of vulnerable customers at the heart of company culture.
The Financial Conduct Authority is seeking BVRLA members’ views on the ongoing support for consumers affected by coronavirus with reference to consumer credit, including motor finance.
The BVRLA has produced some top tips for customers looking to rent a vehicle. With over 16 million vehicle rental transactions a year in the UK, the tips explain why it’s important to use a BVRLA member and include useful advice to ensure a smooth rental experience.