Resource Library

The Financial Ombudsman Service (FOS) has launched a short consultation seeking views on the interest rate that it applies to compensation awarded to consumers.

The Supreme Court’s judgment on April’s motor finance appeal is expected in the coming weeks, and the Financial Conduct Authority (FCA) has now set out its key considerations for a potential redress scheme in response.

The BVRLA’s latest Compliance Forum brought together sixty members and expert speakers to explore the most pressing compliance and regulatory issues facing members. Hosted by Shoosmiths, the event offered attendees a series of practical insights and actionable advice to take back to their organisations.

As the regulatory landscape continues to evolve, it’s more important than ever for members to regularly review their processes to ensure compliance and protect customer trust. Through the BVRLA’s ongoing inspection programme, it has seen some recurring themes that serve as useful reminders for everyone.

Members are encouraged to save the date of Thursday 9 October for the association’s next Leasing Broker Conference.

HM Treasury yesterday (19 May) published a consultation about reforming the Consumer Credit Act (CCA).

Charlotte Matthews, Consumer Policy Manager at the Financial Conduct Authority (FCA), will present insights from the FCA’s Vulnerability Review as part of the BVRLA’s next Compliance Forum. The half-day event will take place on Wednesday 28 May at Shoosmiths London, bringing together compliance professionals to deep dive into current regulatory challenges.

Two pieces of guidance, spanning what is required for vehicle movement between GB mainland and Northern Ireland, and staying compliant with consumer regulations on unfair trading practices, are now available to members.

Commissions Disclosure and its impact on members will be the focal point of a keynote presentation from Wayne Gibbard of Shoosmiths at the upcoming Compliance Forum, taking place at Shoosmiths in London on 28 May.

From 6 April 2025, updated rules relating to fake reviews and drip pricing came into effect. The changes were brought in under the Digital Markets, Competition and Consumers Act 2024 (DMCCA), replacing the current Consumer Protection from Unfair Trading Regulations (CPUTRs) 2008.

The BVRLA’s Legal and Membership Director Shashi Maharaj attended the Supreme Court hearing on motor finance last week. Here, he summarises each days’ proceedings.

The BVRLA has published its Annual Review for 2024. It gives members a detailed overview of the association’s services, value to members and notable successes from a year of decarbonisation imbalances and consumer rights and corresponding regulations under the spotlight.