Keep up to date with the latest news from the BVRLA. You can browse our complete collection of articles below.
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Taking a Vehicle Abroad toolkit
Drivers of rented or leased vehicles, including company car drivers need to be aware of what documentation they are required to carry when taking their vehicle abroad.
Top Tips for Renting a Vehicle toolkit
The BVRLA has produced some top tips for customers looking to rent a vehicle. With over 16 million vehicle rental transactions a year in the UK, the tips explain why it’s important to use a BVRLA member and include useful advice to ensure a smooth rental experience.
Love your lease toolkit
The BVRLA has produced some top tips for customers with advice about looking after a leased vehicle, including servicing and maintaining it.
Plan your lease toolkit
The BVRLA has produced some top tips for customers pointing out things to consider if you're thinking of leasing a vehicle.
Fair Wear & Tear training now available online
The long-established BVRLA Fair Wear & Tear Standard for Cars training course has been adapted into an online experience for remote learners.
Accessing the Alternative Dispute Resolution Service
Members are reminded to contact the association's ADR service for advice when needed and to always promote the service to customers when issuing a final decision following a dispute.
CMA expectations around customer refunds
The BVRLA is urging members to familiarise themselves with the Competition and Markets Authority guidance relating to customer contracts, cancellations and refunds during the Covid crisis.
Trading Standards praises BVRLA’s ‘effective’ dispute resolution service
The BVRLA Alternative Dispute Resolution service has been praised by the Chartered Trading Standards Institute following a review carried out on 4 February.
Whiplash reform delayed until April 2021
While whiplash reform measures remain important, government and industry have agreed that now is not the time to press ahead with significant transformational change to the personal injury sector.
FCA advice about Coronavirus scams
The FCA has warned people to be alert to a potential surge in Coronavirus-related scams.
New Factsheet: Treatment of customers in default or arrears
The BVRLA has produced a new factsheet providing members with advice about how to treat customers in default or arrears who may be experiencing an income reduction.
FCA bans motor finance firm’s online adverts
The BVRLA is reminding members who offer motor finance of the importance of ensuring that all financial promotions are clear, fair and not misleading.