Resource Library

Commissions Disclosure and its impact on members will be the focal point of a keynote presentation from Wayne Gibbard of Shoosmiths at the upcoming Compliance Forum, taking place at Shoosmiths in London on 28 May.

From 6 April 2025, updated rules relating to fake reviews and drip pricing came into effect. The changes were brought in under the Digital Markets, Competition and Consumers Act 2024 (DMCCA), replacing the current Consumer Protection from Unfair Trading Regulations (CPUTRs) 2008.

The BVRLA’s Legal and Membership Director Shashi Maharaj attended the Supreme Court hearing on motor finance last week. Here, he summarises each days’ proceedings.

The BVRLA has published its Annual Review for 2024. It gives members a detailed overview of the association’s services, value to members and notable successes from a year of decarbonisation imbalances and consumer rights and corresponding regulations under the spotlight.

Toby Poston, BVRLA Chief Executive comments: Much of the motor finance industry’s attention rests on Lord Reed, Lord Hodge, Lord Lloyd-Jones, Lord Briggs and Lord Hamblen this week.  

The Financial Ombudsman Service (FOS) will implement transitional arrangements for charging case fees to financial businesses before introducing fees for professional representatives from 1 April 2025.

The Supreme Court’s hearing on the motor finance judgment from October is taking place next week. The appeal will run from 1-3 April with a ruling expected in the weeks that follow. The case and its ongoing impact on the sector will lead the agenda of the first Compliance Forum of 2025, taking place on 28 May.

The FCA highlighted that it is pleased to see that the Consumer Duty has further heightened firms’ focus on ensuring good outcomes for customers in a vulnerable situation. Protecting customers in such situation was outlined to remain a key priority for the regulator.

The Financial Conduct Authority (FCA) has published examples of Good and Poor Practice for supporting customers in vulnerable circumstances, as part of its Vulnerability Review. The output outlines some specific examples for members to apply to their businesses.

Since the Financial Conduct Authority (FCA) launched its review into discretionary commission arrangements (DCAs), a ruling by the Court of Appeal found in favour of the consumers in three cases relating to commission disclosure. The Supreme Court will hear an appeal against the Court of Appeal’s judgment in early April. The FCA has been granted permission to intervene in the case and have filed a submission with the Court.

The BVRLA’s Legal and Membership Director Shashi Maharaj recently represented the BVRLA at the Lex Autolease Conference, where the association engaged directly with brokers on key compliance and regulatory challenges.

The Financial Conduct Authority (FCA) has confirmed that it no longer expects firms to have a Consumer Duty Board Champion.