Keep up to date with the latest news from the BVRLA. You can browse our complete collection of articles below.
Displaying 69 results
FOS consult on temporary changes to reporting complaint outcomes
The BVRLA has responded to the FOS Consultation on temporary changes to reporting complaint outcomes.
BVRLA response to consultation on competition and consumer policy
The Department for Business, Energy & Industrial Strategy has consulted on reforms to the current competition regime in the UK in order to increase healthy competition in markets and better consumer rights protection.
BVRLA consultation response on the new Consumer Duty
The Financial Conduct Authority has consulted on a proposed new Consumer Duty which aims to increase the level of protection for consumers during all stages of a products lifecycle.
BVRLA interview focuses on customer payment issues
The latest BVRLA Interview sees Rob King, Business Development Manager at Legate Group talk to BVRLA Director of Fleet Services Amanda Brandon about customer payment difficulties.
Early investigation of the circumstances is always paramount to understand your customer says Rob King, Legate
Rob King at Legate talks to BVRLA Director of Fleet Services Amanda Brandon, about customer payment difficulties and suspected criminal intent in this 15-minute interview
Ensuring compliance across financial promotions
The Financial Conduct Authority has published two new short videos to support regulated firms with making financial promotions compliant.
FCA confirms fees and levies
The Financial Conduct Authority has published its final 2021/22 regulated fees and levies following a recent consultation proposing a fee increase.
BVRLA response to FCA consultation on fees and general levies
The BVRLA has submitted a response to the FCA's proposals to raise regulatory fees.
FCA Vulnerable Customers Guidance
Fact sheet offering guidance on implementing the FCA's vulnerable customers guidance into you business processes.
Blog highlights need to prepare for LIBOR transition
Thomas McLennan, BVRLA’s Head of Policy & Public Affairs provides an insight into the upcoming LIBOR transition in the latest BVRLA Blog.
LIBOR transition: now or never!
Thomas McLennan, BVRLA’s Head of Policy & Public Affairs provides an insight into the upcoming LIBOR transition.
Future Regulatory Framework Review
The BVRLA has responded to HM Treasury's Future Regulatory Framework Review, which considers how the regulatory framework for financial services needs to adapt to be fit for the future and reflect the UK’s new position outside of the EU.