Resource Library

Members are encouraged to save the date of Thursday 9 October for the association’s next Leasing Broker Conference.

HM Treasury yesterday (19 May) published a consultation about reforming the Consumer Credit Act (CCA).

The Financial Conduct Authority (FCA) has outlined its plans for changes to consumer credit regulatory returns. The publication of Policy Statement PS25/3 follows last year’s CP24/19 consultation. The BVRLA submitted a response on behalf of members, drawing on feedback from its committees and working groups.

Charlotte Matthews, Consumer Policy Manager at the Financial Conduct Authority (FCA), will present insights from the FCA’s Vulnerability Review as part of the BVRLA’s next Compliance Forum. The half-day event will take place on Wednesday 28 May at Shoosmiths London, bringing together compliance professionals to deep dive into current regulatory challenges.

Two pieces of guidance, spanning what is required for vehicle movement between GB mainland and Northern Ireland, and staying compliant with consumer regulations on unfair trading practices, are now available to members.

How to handle customer complaints relating to the quality of goods will be the focus of an upcoming workshop, hosted by the Financial Ombudsman Service (FOS). BVRLA members have been invited to join the session which is taking place online from 09:30-12:30 on Tuesday 13 May.

Commissions Disclosure and its impact on members will be the focal point of a keynote presentation from Wayne Gibbard of Shoosmiths at the upcoming Compliance Forum, taking place at Shoosmiths in London on 28 May.

Following the conclusion of the recent Supreme Court hearing on motor finance - the ‘Hopcraft appeal’ - the BVRLA’s Legal and Membership Director, Shashi Maharaj, has recorded this podcast highlighting key themes and areas of focus. He attended the hearing online each day and has shared insights most relevant to members.

From 6 April 2025, updated rules relating to fake reviews and drip pricing came into effect. The changes were brought in under the Digital Markets, Competition and Consumers Act 2024 (DMCCA), replacing the current Consumer Protection from Unfair Trading Regulations (CPUTRs) 2008.

Following the conclusion of the recent Supreme Court hearing on motor finance - the ‘Hopcraft appeal’ - the BVRLA’s Legal and Membership Director, Shashi Maharaj, has recorded a podcast highlighting key themes and areas of focus. He attended the hearing online each day and has shared insights most relevant to members.

The BVRLA’s Legal and Membership Director Shashi Maharaj attended the Supreme Court hearing on motor finance last week. Here, he summarises each days’ proceedings.

The Financial Ombudsman Service (FOS) will introduce case fees for claims management companies and other professional representatives (such as law firms) from today (1 April).