Resource Library

The BVRLA’s 2020 Q2 Quarterly Leasing Survey provides a wider and more accurate perspective on what is happening in the market.

The BVRLA has launched a new complaints management remote learning course to help support leasing broker members.

The BVRLA’s popular Finance Essentials for the Automotive Industry course, now available online, has a new date of Wednesday 25 November.

HM Treasury has proposed new rules for how lenders should communicate to borrowers who fall seriously behind on repayments.

The BVRLA has responded to the latest consultation from the Financial Conduct Authority (FCA) on its guidance for firms when dealing with vulnerable customers. The guidance provides firms with practical guidance along with the FCA’s expectations of firms when handling vulnerable customers.

The BVRLA is constantly reviewing how members communicate the return conditions at end of lease to their customers.

The BVRLA has replied to the Financial Conduct Authority (FCA)’s call for comment on the Draft Additional Consumer Credit Guidance in response to the coronavirus pandemic.

The BVRLA’s popular Finance Essentials for the Automotive Industry course, now available online, provides delegates with an update of the essential financial knowledge required to sell the right product in either a B2B or B2C environment.

The BVRLA’s Senior Manager and Certification Regime (SM&CR) five-step Development Programme has received positive member feedback on the effectiveness of the training.

The association’s new Remote Learning Courses continue to attract praise from members, with the latest receiving excellent feedback on its content, interactivity and delivery.

Members are reminded of the importance of communicating the required return conditions to leasing customers ahead of them returning their vehicles.