The FCA is due to publish its updated Consumer Duty guidance this week, setting how regulated members will need to act to adopt a consumer-first approach. To support members in understanding those changes, the BVRLA has gathered motor finance experts together for a free webinar for members on 11 August.
Exploring ‘What is Consumer Duty?’ and what will it require regulated members to do, the webinar will review these rules and discuss the impact on members’ businesses.
The first session of the webinar will come from Jo Davis of Auxillias and the BVRLA’s Legal and Membership Director, Shashi Maharaj. That overview will be followed by a panel discussion on the new Consumer Duty and how it will impact the personal finance market.
The panellists will be Peter Tutton, Head of Policy at Step Change, Adrian Dally, Director of Motor Finance and Strategy at the Finance & Leasing Association (FLA), Chris Sinclair, Chief Compliance Officer at BMW Financial Services and Paul Parkinson, Chief Executive and Founder at Synergy Car Leasing.
The webinar will take place on Thursday 11 August between 9.00 and 10.00.
More information and register for the What is Consumer Duty? webinar.
