In its new Consumer Duty proposals, the Financial Conduct Authority (FCA) wants to ensure a higher and more consistent standard of consumer protection for users of financial services and stop harm before it happens. This webinar is to help members prepare for this major new update to the FCA's regulatory regime. The new rules and outcomes that the FCA proposes will put more pressure on BVRLA members offering regulated motor finance to monitor customer outcomes and get their products and services right first time.
The FCA’s new Consumer Duty regime will require firms to focus on delivering good consumer outcomes, not just compliance, and it essential that all FCA-regulated BVRLA members are fully educated on the changes ahead of their introduction in April 2023.
More than half of Financial Conduct Authority (FCA)-regulated BVRLA members have heeded the authority’s advice to start preparing for its new Consumer Duty regime, which will require firms to focus on delivering good consumer outcomes, not just compliance.
The BVRLA leasing fleet grew 5.1% in 2021 to pass pre-pandemic levels as vans continue to drive the recovery of the sector. The association’s latest Leasing Outlook Report, citing data to Q4 2021, also shows more positive signs as the growth of the car fleet accelerates.
To help members prepare for the Financial Conduct Authority (FCA)’s major new regulatory update on Consumer Duty, the BVRLA will be hosting a special Industry Outlook ‘A spotlight on consumer duty’ webinar on Thursday 12 May.
In its new Consumer Duty proposals, the Financial Conduct Authority (FCA) wants to ensure a higher and more consistent standard of consumer protection for users of financial services and stop harm before it happens.
Members who could not attend the recent BVRLA webinar, focusing on vehicle supply, can now login to their BVRLA web account and view the content online.
The continued disruption in the supply of vehicles to the fleet sector is restricting business growth, according to recent BVRLA insights. In the latest Business Impact Survey, the vast majority of BVRLA members (94%) listed supply issues as their primary concern, while 71% say lack of vehicle availability will negatively impact future performance.
The second Industry Outlook webinar of the year featured key insights into the current supply crisis, evaluating the disruption members are seeing right now and what they can expect in the months ahead.
With vehicle supply remaining heavily impacted by multiple factors at an international level, the BVRLA is putting the issue firmly under the spotlight at its Industry Outlook webinar next Wednesday (30 March).
There’s still time to register for the next BVRLA Industry Outlook webinar, taking place at 9am on Wednesday 30 March and focusing on the issue of vehicle supply.