Tips for managing remote staff

The BVRLA will continue to support the learning journeys of members’ staff. In this unique situation, the association is working closely with members, to make sure learners are not disadvantaged in any way.

The association’s Learning and Development offer includes an extensive range  of e-Learning modules and a wide-ranging suite of informative webinars

The BVRLA would like to share tips for members on managing remote staff: 

  • Set clear expectations – with remote working leaving the employee more in control of their work-day structure, it is down to you as the employer to make your expectations clear. 

  • Regular virtual catch ups – without the ability to just pop in and catch up with your employees face to face when they are out of the office, this is important to schedule in not just for work purposes, but for the wellbeing of your staff. 

  • Online learning and development – this will give you some much needed extra support and development for your remote workers (see the links to the BVRLA’s resources above). 

  • Interact effectively – interact with remote workers, keep them updated on news from your company and any on-going projects. This will boost productivity and a feeling of inclusion. 

  • Trust in the Worker – this is vital to a fruitful, long remote working relationship.  

  • Explain the reasoning why – as an employer, you’re more aware of how each person’s work can impact the organisational goals. Let your employee realise how important they are to the overall success of your business. 

  • Communication is a two-way street – not only is communication important for creating, maintaining and celebrating goals and company culture, it is key you keep the remote worker engaged. 

  • Be transparent – along the same lines as communication, being open and transparent with your remote team is likely to help you get the best out of how they work.  

  • Ask for feedback – to make sure that your remote staff are conducive to co-workers, projects and the company’s objectives and anyone else that requires work from them, 360 degree feedback is a great tool to implement on a quarterly or half yearly basis. 

  • Give examples of how you would like work completed - If you don’t thoroughly explain the way in which you wish to work, then you cannot expect the remote worker to meet your expectations. 

Automotive charity BEN has a wide range of mental health support options available, including anxiety, depression, stress, pressure and sleep. See its support toolkit on wellbeing

Contact the BVRLA’s Learning and Development team with any enquiries at training@bvrla.co.uk.