Make customers aware of their vehicle return responsibilities this September

In September and as the autumn progresses, it is traditionally a time when businesses will de-fleet their vehicles. It’s important to make sure customers are aware of their responsibilities regarding the return condition of the vehicle.

Make sure customers have a copy of the BVRLA Fair Wear & Tear Guide for Cars or a link to the e-licence version of the Guide. This could help your business avoid complaint issues at the end of the contract.

The Guide incorporates the BVRLA Fair Wear & Tear Standard describing the acceptable condition of a vehicle at end of lease as well as information for drivers.

Copies of the guide can be ordered online: BVRLA Fair Wear & Tear Guide.

Email fleet@bvrla.co.uk to enquire about an e-licence version of the Guide.