BVRLA response OZEV consumer experience of public charging

The BVRLA has responded to the Office for Zero Emission Vehicle’s (OZEV) consultation on the consumer experience at public EV charging.

The consultation sought views on the Government’s proposals to improve the consumer experience of public chargepoints across 4 key areas:

  • making it easier to pay
  • opening up chargepoint data
  • using a single payment metric
  • ensuring a reliable network

The Government was also keen to hear about experiences of 3 emerging policy areas:

  • accessibility for disabled consumers
  • weatherproofing and lighting
  • signage