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Staff at the Driver and Vehicle Licensing Agency’s Swansea headquarters have begun a four-day strike after union members voted to support action in protest at the agency's Covid-19 safety measures.

The DVLA’s Fleet User Group has provided a comprehensive update to the BVRLA on a range of projects it is working on and has highlighted that services are currently back to pre-pandemic levels with no backlogs.

The BVRLA has been invited to present at the DVLA’s Fleet User Group, taking place today (16 February) on the impact of the COVID-19 pandemic on the vehicle rental and leasing sectors.

In a change from previous opening hours published, the DVLA has had an outbreak of positive COVID-19 cases at its contact centre in Swansea and has revised its opening times over the Christmas period.

The time it takes to receive a duplicate log book (V5C) has been slashed from 6 weeks to just 5 days, as a result of a new online service recently launched by the Driver and Vehicle Licensing Agency (DVLA).

DVLA has advised that drivers whose photocard licence or entitlement to drive expired between 1 February and 31 August 2020 have now been granted a longer extension period of 11 months, an increase from the previous seven months.

The Driver and Vehicle Licensing Agency has agreed to consider new electronic solutions for fleets that are struggling with its inefficient paper-based services.

The Driver & Vehicle Licensing Agency has provided advice to the BVRLA following concerns raised by members when trying to get through to the DVLA on the general enquiry lines.

The suspension of the HGV road user levy begins on 1 August 2020 and the Driver & Vehicle Licensing Agency is advising members not to tax vehicles early as its systems will not be updated with the reduced rate until 31 July.

The Driver & Vehicle Licensing Agency has granted a seven-month extension to those whose photocard has reached its ten-year expiry date between 1 February 2020 and 31 August 2020. 

On this 45-minute webinar the BVRLA team provided a recap on some of the operational and financial support that has already been provided to the vehicle rental and leasing sector and highlight the issues that we are still focusing on.