Electric Van & Trucks - Operational Technical Support & Fleet Management

As interest accelerates rapidly, Electric Van & Trucks are starting to make an appearance in many of the large corporate fleets and SME's and therefore end customers are looking for answers to many of the fundamental questions. This course provides a detailed market overview of the Electric Van & Truck landscape, while supplying valuable advice and day to day operational technical support that you can give to your customers (fleet operators and drivers) on how to effectively manage and drive EVs

Who should attend?

Suitable for staff at all levels, including Sales, Account Management, Customer Services and Operational Driver Support roles from within the industry – where the customer may value your support in effectively making the transition to EVs.

 Also of interest to Fleet Managers and Fleet Operators

Course Content

Structured in two complementary modules, the course will cover the following areas :

 Module 1 – Market overview of the EV market from an Electric Van & Truck perspective

  • What’s driving the interest in Electric Van & Trucks?
  • Roadmap to 2030
  • Urban myths and into practical truths
  • Terminology and what this means to you
  • Knowing your volts from your amps 
  • Battery Chemistry and what it means to you
  • Charging
    • Types of charge sockets
    • How and where to charge
    • How to work at the charging times
  •  Grants on EV's
  • Payloads and loadspace
  • Towing with an EV
  • What EVs are available – and what’s coming in 2021/22?
  • Battery health and warranties
  • Duty of Care
  • Grid capacity

Module 2- Providing practical advice and guidance to customers operating or driving Electric Van & Trucks, including the importance of choosing the correct specification for the job.

  • What do the lights on an Electric Van & Truck dashboard mean?
  • Where can Electric Vans & Trucks be serviced?
  • Breakdown in an Electric Van & Truck
    • Running out of charge
  • Useful Apps to facilitate Electric Van & Truck driving
  • Road handling of an Electric Vans & Trucks  - how do they ‘feel’?
  • How to maximise range
    • And why drivers may not achieve stated range
  • What affects battery health?
  • Taking an Electric Vans & Trucks abroad
  • Tips to maximise cost effective and environmental EV charging
  • Regenerative braking
  • Compatibility of charge sockets
  • Common issues an Electric Van or Truck driver may raise

Learning Outcomes

At the end of the course, attendees will :

  • Have the confidence to communicate with drivers, customers and fleet operators and support them adapting to Electric Van & Truck driving
  • Explain how to avoid and overcome common issues with Electric Van & Truck driving
  • Have awareness of the current and developing Electric Van & Truck market
  • Develop an understanding of the Electric Van & Truck charging landscape

Trainer

Tim Campbell has 30 years’ experience in the UK commercial vehicle industry, he has worked at National Fleet and Director level working for both contract hire and leasing companies and also two van and truck manufacturers. He has helped in the setting up of three manufacturers contract hire and leasing companies also helping train the staff and management. For over 15 years he headed up the UK's largest commercial vehicle market research company as well as  offering training and consultancy services to many UK and European household names. 

As far as training is concerned he has worked with major commercial vehicle manufacturers such as Ford, Vauxhall, Fiat, Iveco, Nissan, Opel, Citroen, and Renault as well as speaking at conferences around the world, specifically in Europe, North America, Dubai and India. He also has extensive knowledge of designing and producing training material on commercial vehicles as well as acting as the Master Trainer for European OEM's.

By managing such large vehicle fleets, he has gained extensive knowledge in all aspects of fleet management, including vehicle acquisition methods, cost control, driver risk, and vehicle choice list analysis. A subject matter expert in the adoption of electric commercial vehicles into company fleets, Tim also acted as the senior consultant to the UK's National Grid ( Ventures) looking at the strategy required to implement electric vans and trucks over the next 20 years. 

Since 2013 has run his own fleet consultancy business with the aim of helping businesses manage their vehicle fleets more effectively and future proofing the fleet by implementing the transition to 100% electric or Hydrogen Fuel Cell by 2030.

Duration

A four hour training course, split across two 2 hour modules:

9.30 - 12.00 Module 1 – Market overview of the EV market from a company car perspective

13.00 - 15.30 Module 2 - Providing practical advice and guidance to customers operating or driving Electric Van & Trucks, including the importance of choosing the correct specification for the job

Dates and Locations

Please use the drop down menu on the right hand side of this page to see the dates that are currently available.

All courses are now held via an interactive online tool. Details of which will be sent when booking has been confirmed. 

Costs

For Online Instructor Led Courses: £295 + VAT per delegate

For Face to Face Courses: £395 + VAT per delegate

Please contact us directly for On-Demand Courses exclusive to your business.

This course is available for delivery in-house

This training it was one of the best trainings I have been to. So interesting and so informative, the guy running it is an absolute expert in the field.

- Fahad Romani, Venson Automotive


Cancellation Policy 
Requests for cancellation of a training course booking must be received in writing via email to training@bvrla.co.uk for the attention of the Learning and Development Professional. Requests for cancellation received more than 30 days prior to the course start date incur an administrative charge for the processing of the refund at the rate of 25% of the course fee. Requests for cancellation received more 15-30 days prior to the course start date incur an administrative charge for the processing of the refund at the rate of 50% of the course fee. There is no refund on cancellations made 14 days or less prior to the course start date as there is an impact on other delegates who have booked to attend and could result in the course being cancelled overall.

Postponements
Postponement of attendance from one course to a later course can be requested in writing as per the cancellations policy above to training @bvrla.co.uk. Requests to postpone more than 30 days prior to the course start date will incur an administration charge of £35 + VAT. Requests to postpone more 15-30 days prior to the course will incur an administration charge of £70 + VAT. Requests to postpone 14 days or less prior to the course will be treated as a cancellation, with no refund payable.

Substitutions
You can request the substitution of a delegate for another in writing as per the cancellations policy above to training@bvrla.co.uk. There is no charge for this. Requests for substitution must be made no later than one business day prior to the scheduled course start date.