The winners of the BVRLA Industry Achievement Awards have been announced at a ceremony in the London Hilton Hotel on Park Lane.
This year’s awards were sponsored by Glass’s and recognise the outstanding performers amongst the BVRLA’s rental and leasing members.
Caroline Beales of Arnold Clark Car & Van Rental scored the highest pass mark in the 2013 City & Guilds exam, gaining her Rental Operator Skills certificate with a score of 96%.
Carol Kirk, Group Corporate Fleet Sales Manager at Imperial Commercials was the top achiever in the Fleet Consultancy Programme exam. She scored 96%, having completed the course which is accredited by the Institute of Leadership and Management (ILM).
More than 3,000 individuals have completed the City & Guilds examinations since its inception in 1989, while over 100 salespeople have benefitted from the BVRLA’s Fleet Consultancy Programme since it was introduced in 2008.
BVRLA Chief Executive Gerry Keaney said: “Training and continuous development is vital for any industry that wants to maintain high standards of professionalism and customer service. Caroline and Carol embody these traits and the BVRLA is pleased to recognise their dedication as they are a fantastic advertisement for the industry."
About the BVRLA
Established in 1967, the British Vehicle Rental and Leasing Association is the UK trade body for companies engaged in the rental and leasing of cars and commercial vehicles. Its members operate a combined fleet of 3.4 million cars, vans and trucks. BVRLA members buy nearly half of all new vehicles sold in the UK, supporting around 184,000 jobs and contributing more than £14bn to the economy each year.
By consulting with government and maintaining industry standards, the BVRLA helps its members deliver safe, sustainable and affordable road transport to millions of consumers and businesses. For more information, visit www.bvrla.co.uk.