Elaine Byrne, Rental Training Manager at Arnold Clark Car & Van Rental explains in the latest BVRLA Blog why the sector should adopt an ‘All for one, and one for all’ approach to mitigating the risk of vehicle terrorism.
She explains that Arnold Clark Car & Van Rental is taking guidance on what preventative, pre-emptive measures can be put in place to lower the risk of our vehicles being used as weapons.
These measures include further training on customer qualification, handling situations of non-qualification effectively, displaying Action Counters Terrorism (ACT) awareness material, using the BVRLA RISC system and implementing and improving awareness of the Department for Transport’s Rental Vehicle Security Scheme (RVSS).
Commenting on the scheme, Elaine said: “The team discovered that joining the RVSS wasn’t a whole new set of processes to implement and that many of the points followed on from our current security procedures.
“Our people are our strength; I am lucky to have the training team and resources to allow me to be in front of all our staff which can make delivering a message more impactful. However, remember that there are online resources, e-learning guides and contacts available which means you can access the information in a way that works best for you.”
Encouraging others across the vehicle rental sector to be proactive at embedding a culture of security vigilance, Elaine goes on to say: “If we adopt an ‘All for One and One for All’ approach and implement the RVSS and other security measures within our businesses, we can be assured that we are doing as much as we possibly can to prevent our fleet being at risk in the future.”
