Resource Library

The crucial role of Identify Management in combating vehicle fraud is explored in the latest BVRLA blog, by Lorraine Salmond from LexisNexis Risk Solutions. Lorraine looks at what Identity Management is and the key areas where strong Identity Management delivers value and benefits.

Lorraine Salmond, Head of Identity Strategy, UK & Ireland at LexisNexis Risk Solutions talks about effective identity management and the benefits, not only to risk management, but also customer retention.

As the rental and mobility sector evolves, so too do the challenges around payments, ID verification, and fraud prevention. The BVRLA’s upcoming webinar, ‘Checks, Chargebacks and Payments’, will bring together expert voices from across the industry to unpack these complex issues and explore the tools businesses need to stay secure and future-ready.

In the latest BVRLA blog, Alec Cudworth, Sales Director, Integrity at associate member Aristotle International talks about the heightened risks of identity fraud and theft in the industry and shares some tips on how rental companies can protect their businesses.

Alec Cudworth, Sales Director, Integrity at associate member Aristotle International talks about the heightened risks of identity fraud and theft in the industry and shares some tips on how rental companies can protect their businesses.

‘Challenge’ was the word on everyone’s lips at last week’s Industry Outlook Conference. Featuring industry leaders sharing their insights on the challenges of 2024 and expectations for 2025, the conference included thought-provoking keynotes, dynamic panel discussions and interactive breakout sessions.

Attendees will have the opportunity to dive deeper into the operational aspects critical to their success at December’s Industry Outlook Conference. Four breakout panels have been designed to address crucial aspects of the rental and leasing industry in 2025 and beyond, with members able to choose the most relevant sessions to them.

The Industry Outlook Conference is fast approaching, offering a crucial platform for vehicle rental and leasing professionals to gain insights into the key challenges and opportunities that lie ahead in 2025. Covering every sector of BVRLA membership, this event brings together industry experts to explore future trends and business strategies.

Toby Poston will be the BVRLA’s next Chief Executive, taking up the role on 1 January 2025 after Gerry Keaney retires at the end of the year.

The BVRLA has announced that Toby Poston will be its next Chief Executive, taking up the role on 1 January 2025 after Gerry Keaney retires at the end of the year.

BVRLA members are committed to raise standards and delivering consistently good customer experiences. By agreeing to meet the standards in the Code of Conduct, members are helping the association raise the bar. The BVRLA’s training programme helps members maintain those standards and keep their colleagues fully informed.

Traveller numbers and rental demand continue to climb as pre-pandemic habits return. As demand increases, it is more important than ever that the UK’s rental sector protects its reputation and ensures that customers see rental as a trusted mobility solution.