Resource Library

The regulations regarding data handling and how to process data protection complaints are changing. By June 2026, organisations must have a process in place for handling data protection complaints. A complaint can come from anyone who’s unhappy with how an organisation has handled their personal information.

The Information Commissioner’s Office (ICO) has advised that the Data (Use and Access) Act 2025 (DUAA) received Royal Assent and became law on Thursday 19 June 2025.

Traveller numbers and rental demand continue to climb as pre-pandemic habits return. As demand increases, it is more important than ever that the UK’s rental sector protects its reputation and ensures that customers see rental as a trusted mobility solution.

The BVRLA inspection partners will shortly be contacting members to book their slots for 2024.

Developed with support from the BVRLA Rental Working Group, the BVRLA’s new Rental Fundamentals e-Learning Package enables learners to keep up to date with core day-to-day challenges faced by colleagues.

The BVRLA has updated its privacy policy, which can be accessed via the association’s website.

As the Winter Olympics drew to a close, there was one gold in the bag for the BVRLA, when it received official notification from IASME Governance that the association has achieved the IASME Gold certification. 

John Edwards has joined the Information Commissioner's Office (ICO) as its new Information Commissioner. In his first 100 days, John is reaching out to a range of key stakeholders to hear different views on data protection.  

The government has launched a public consultation ‘Data: a new direction’ on reforms to the UK’s data protection regime.

The Information Commissioner’s Office (ICO) will shortly be writing to limited companies in the vehicle rental and leasing sector, reminding them that they may have a legal responsibility to register with the ICO and pay the data protection fee.

Personal data can continue to flow freely between Europe and the UK following agreement by the EU to adopt ‘data adequacy’ decisions.

The Information Commissioner’s Office (ICO) has updated guidance about the right of access as part of its Guide to the General Data Protection Regulation (GDPR).