Resource Library

The BVRLA requires all members to ensure that employees are adequately trained to a standard at least as high as that provided by the BVRLA’s accredited training programmes.

Taking part in the BVRLA Governance Programme is a mandatory requirement for rental members and those who are due an audit will be contacted by the AA’s Prestige Fleet Servicing team to book an inspection date.

The Leasing and Fleet Management Code of Conduct, one of five sector-specific codes clarifying standards for the BVRLA’s different types of member, was updated in January 2019, the code now includes an edited principle on staff training including the ability to identify and report suspicious behaviours.

The BVRLA can confirm that face-to-face rental branch inspections will still take place throughout the second national lockdown in England. They will be carried out by Prestige Fleet Servicing from the AA.

Rental members are being advised that face-to-face inspections are resuming and will be carried out by Prestige Fleet Servicing, from the AA.

The BVRLA’s government-approved Alternative Dispute Resolution (ADR) service handled more cases than ever before during 2019 handling 2,351 cases, up 21% year-on-year.

The British Vehicle Rental and Leasing Association (BVRLA) has issued some top tips for holidaymakers looking to hire a car this summer.

The association’s practical Fair Wear & Tear training course focuses on the application of the BVRLA's Fair Wear & Tear Standards and Code of Conduct in a real-life scenario.

Your questions answered about vehicle rental

The BVRLA is hosting a 45-minute webinar at 2pm on Wednesday 22 May, focusing on the BVRLA’s updated Fair Wear & Tear Standard for Cars.

By proactively promoting BVRLA membership, rental and leasing members can attract those consumers looking for a trusted, professional operator who adheres to an industry code and offers access to a free ADR.

The BVRLA is hosting two webinars focusing on the BVRLA’s Car Fair Wear & Tear Guide and VE103Bs, the document required when taking a rented or leased vehicle abroad.