Mobility as a Service consultation

The Department for Transport has launched its Mobility as a Service (MaaS) code of practice consultation, which will be open for responses from 8 February 2022 to 3 May 2022. 

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This consultation is the third in a series of public consultations on MaaS, following the publication of the Future of Mobility Urban Strategy in March 2019 and the Future of Transport regulatory review: call for evidence on micromobility vehicles, flexible bus services and MaaS, which concluded in July 2020. A summary of responses was published in November 2020. This consultation aims to build on the 2019 and 2020 work.  

Taking a voluntary approach through a code of practice will enable government to support MaaS as it grows, without introducing regulations at a time that could stifle innovation in this emerging industry. A code of practice will also provide an opportunity to gather further evidence in a structured manner to understand where regulation might need to be brought forward in the future. 

It is proposed the MaaS code of practice could: 

  • Provide guidelines for new entrants to the market and incumbent MaaS platform providers to aid navigation around relevant legislation 
  • Support new businesses in the MaaS industry to make decisions in line with government goals 
  • Encourage MaaS platform providers to include carbon data for each route offered, helping consumers choose lower carbon journeys 
  • Provide guidelines to MaaS platform providers to ensure that the services they offer are inclusive and accessible to all customers from the outset 
  • Provide best practice examples of MaaS solutions 
  • Assist local authorities in developing or considering MaaS platforms to operate in their areas, delivering local solutions that build on nationally agreed standards. 

Access the consultation on the GOV.UK website

See open consultations and previous responses on the BVRLA Consultations page.