Be alert to fraudulent customer information requests

The BVRLA is reminding members of the importance of checking the authenticity of requests for customer information or payments.

Two examples have recently been highlighted to the BVRLA where members have almost been duped by companies claiming to be a private parking company and HM Revenue and Customs.

Whilst the private parking company was hard to spot as a fraudulent company, there were signs, including a fake address and penalties issued for the public highway rather than on private land.

The BVRLA’s advice is that members should be vigilant in their checks before providing customer details or paying penalties or parking charge notices.

With regards to the HMRC, it is very unlikely that they would ask for customer details, so if such a request is received this should be verified before details are released.

More information on keeping customer information secure on the National Cyber Security Centre’s website