Jason Hurwitz, Sales Director at associate member NETSOL Technologies Europe explores how change in the vehicle leasing and rental industry is accelerating, driven by new digital first entrants, electrification and AI driven functionality. Mobility is being reshaped, and Jason predicts that the organisations that thrive will be those that blend operational agility and resilience with intelligent technology adoption.
Leasing and mobility providers are facing heightened expectations from both customers and regulators. Whether it’s the demand for seamless digital onboarding, data transparency or AI-enhanced fleet optimisation, the focus is shifting from asset ownership to service experience.
BVRLA’s members are at the heart of this transition. Their combined expertise in compliance, electrification and digitalisation sets the tone for the UK’s mobility future. As a new member, NETSOL looks forward to learning from and contributing to this conversation.
AI is no longer optional
Artificial intelligence will soon become an operational necessity. From predictive maintenance and risk analytics to residual value forecasting, AI will redefine the economics of leasing. Yet its power comes with responsibility: governance, data ethics and explainability matter just as much as innovation.
Across global markets, we’ve seen how carefully deployed AI is starting to deliver measurable efficiency and customer-experience gains without compromising compliance. The UK market, with its sophisticated leasing ecosystem, is ideally placed to lead in this balanced, value-driven adoption.
Collaboration will drive progress
The most powerful innovation happens through collaboration – between innovative technology providers like NETSOL, leasing firms, policymakers and trade bodies like the BVRLA. As the lines between leasing, rental and traditional financing continue to blur, putting our collective minds together will help the sector set new benchmarks for customer trust and operational excellence.
Our goal as a new member is simple: to engage, listen and contribute practical perspectives from our global experience on how best to use technology to underpin growth and risk management strategies, helping fellow members translate technology trends into tangible business outcomes.
Empowering the sector through knowledge sharing and digital readiness
The next wave of innovation in automotive leasing will be shaped not just by technology, but by shared understanding. As digital transformation accelerates, knowledge exchange across the industry becomes critical. Many leasing and rental providers are now reassessing legacy systems, evaluating cloud migration strategies and exploring how to move operations to a future ready state in an increasingly data-driven environment.
Through forums such as the BVRLA, members have a unique opportunity to engage in this collective learning process, identifying where AI and automation can enhance customer experience, compliance and profitability. For NETSOL, contributing to this dialogue means offering practical insights drawn from decades of implementation experience: what works, what scales and how to adopt innovation without disrupting the core business.
By fostering collaboration and sharing lessons learned across global markets, the BVRLA community can help ensure that every organisation, large or small, is ready to meet the demands of a digital-first mobility landscape.
On the 4 December, the BVRLA Industry Outlook Conference 2025 will unite members to unpack the economic, political and industry forces shaping the road ahead. Taking place at the iconic British Motor Museum in Gaydon, Warwickshire. NETSOL’s Senior Client Consultant Andy Page will join one of the lively panels and share his insights on how business leaders can cut through the hype and unlock real business value from AI.
