Consumer Advice Listing

Your questions answered about vehicle rental

Cars, vans and trucks provide essential transport for both companies and individuals. But they can be expensive to own and operate, so it is important to select the appropriate financing method when purchasing or otherwise accessing them.

The new Ultra Low Emission Zone (ULEZ) will charge all but the greenest vehicles to enter central London. BVRLA members provide affordable access to the newest, cleanest cars, vans and trucks. Using a range of business models, they can provide pay-as-you-go access to ULEZ compliant vehicles by the minute, hour, day, week, month or year.

Rental vehicles provide individuals and businesses with a safe, flexible, cost-effective and hassle-free transport solution. With more people opting for vehicle 'usership' over 'ownership', it is no surprise that there are over 11m car rental transactions and 5m van rental transactions every year in the UK.

Drivers of rented or leased vehicles, including company car drivers must carry a VE103 certificate when taking their vehicle abroad.

If you have been refused a rental due to being on the BVRLA RISC database, as a data subject you have the right to find out what information is being held about you under the Data Protection Act.

City car, executive saloon, 4x4, MPV or van – whatever your transport needs, a BVRLA member can supply the right vehicle for the job. Whether it is for a quick trip to the furniture store, a weekend break to the country or transport for your new sales rep, the vehicle rental and leasing industry can provide you with safe, cost-effective and hassle-free motoring by the hour, day, week, month or year.

The Leasing and Fleet Management Code of Conduct, one of five sector-specific codes clarifying standards for the BVRLA’s different types of member, was updated in January 2019, the code now includes an edited principle on staff training including the ability to identify and report suspicious behaviours.

The Leasing Broker Code of Conduct, one of five sector-specific codes clarifying standards for the BVRLA’s different types of member, was updated in January 2019, the code now includes an edited principle on staff training including the ability to identify and report suspicious behaviours.

The revised Rental Code of Conduct was launched in 2015, one of five sector-specific codes clarifying standards for the BVRLA’s different types of member. The new code and governance came into effect 1st January 2016.

The Commercial Vehicle and Minibus Code of Conduct, one of five sector-specific codes clarifying standards for the BVRLA’s different types of member, was updated in January 2019, the code includes an edited principle on staff training including the ability to identify and report suspicious behaviours.

The Rental Broker Code of Conduct was updated in January 2019, the code now includes an edited principle on staff training including the ability to identify and report suspicious behaviours and a new section on Car Clubs.