The BVRLA is the trade body for the vehicle rental and leasing sector.
By consulting with government and maintaining industry standards, we help our members deliver safe, sustainable and affordable road transport to millions of consumers and businesses.
A specially designed nationally recognised industry certification designed to reinforce and test candidates' industry best practice, knowledge and skills.
This is a one day industry specific programme designed to teach industry professionals about the work of the BVRLA and to provide a working knowledge of the 'BVRLA Fair Wear and Tear Standards', as they apply to vehicles being returned at the end of lease or finance agreement.
These are Nationally recognised qualifications designed for people working directly with customers in a driver support or customer service environment; and those working as technical service advisors within Vehicle Management Call Centre environments.
This intensive and engaging two-day course provides a solid foundation of the skills and knowledge required to work as a Customer Service Specialist in the modern daily vehicle rental industry. This is an ideal course for employees new to the industry and who require clear and relevant...
This one-day programme helps provide a strong knowledge and understanding in learners by taking an in-depth and comprehensive approach in unravelling the complexities of the fleet vehicle industry.
This prestigious programme has been externally accredited by the Institute of Leadership and Management (ILM) and provides a nationally recognised professional qualification upon successful completion - Certificate in Fleet Management.
This course is targeted at sales professionals in the contract hire, leasing and fleet management industry sectors who have some knowledge of vehicle acquisition methods. For those that are new to the business they will learn from working with others and will leave with greater confidence in...
This programme provides details of the skills, knowledge and expertise needed to work as Vehicle Leasing Broker in the Leasing and Contract Hire Industry. The discussion based sessions are a great way to catch up on both current and forthcoming legislation and information.