Essentials Package

Developed in conjunction with a consortium of Principal Funders, the Essentials Package provides a way to evidence compliance with the Financial Conduct Authority’s training and competence regime and the BVRLA Code of Conduct. Modules are tailored to the vehicle leasing sector so that the BVRLA can support your regulated activities. Re-certification is necessary on an annual basis.

Suitable for:

Leasing brokers who want to demonstrate their core competence to all of the Principal Funders who have worked with the BVRLA to develop this package; ALD Automotive, ARVAL, Hitachi, LeasePlan and Lex Autolease. These funders are able to view your learning log in real time, which in turn will support their respective governance programmes.

Learning objectives:

Modules included in this package will enable you to keep up-to-date with the core knowledge requirements of the industry, as defined by the consortium, allowing you to evidence your competence in your role and your organisation’s commitment to the training and development of its workforce.

Content:

11 modules delivering a total of 7 to 9 hours of learning. 

Cost:

£59.95 + VAT per learner for an annual subscription. Includes an on-line assessment and a Certificate of Completion for each module.

Modules

Anti-Bribery

This module will explore your understanding of bribery risks, and the steps that you need to take to help avoid and prevent bribery and comply with the UK Bribery Act. Important when you note that the World Bank estimates that over $1 trillion worth of bribes are paid out annually.

Anti-Money Laundering

This module covers the systems and procedures that a Firm should implement to prevent money laundering and terrorist financing, and your role in preventing these financial crimes.

Complaints Handling

A financial firm's most valuable asset is its reputation for integrity and customer service. If firms are to preserve this asset, they must learn to put customers at the heart of their business: listening to their complaints and dealing with them quickly and fairly. This module will help to inform your approach to receiving and handling

Customer complaints.

Consumer Credit Sourcebook

This module will help you to understand the FCA’s Consumer Credit sourcebook (CONC) standards that apply to all firms engaging in credit-related regulated activities such as vehicle leasing and vehicle purchase products.

Data Protection: GDPR

Data protection is all about how our personal and sensitive data is collected, used and stored. This course will cover what personal and sensitive data is, and what precautions you need to take to comply with the General Data Protection Regulation (GDPR) and your Firm's own Data Security policy.

Fraud Avoidance

Fraud is a real and present threat to all companies. This module aims to demonstrate what fraud is, and explains the different types of fraud to which you may be exposed and what you can do to prevent it in your Firm. 

Personal Conflicts of Interest

This module outlines the types of activities that can create conflict of interests between you and a Firm or its customer. You will learn how these conflicts must be managed to comply with regulations and avoid any appearance of impropriety.

Safeguarding the Vulnerable

This module will explain our obligations to safeguard vulnerable people, what is meant by the term vulnerable, what sort of customer would be defined as such, and what steps you should take to safeguard them in-line with FCA regulatory requirements.

Treating Customers Fairly

Since 2006 Treating Customers Fairly (TCF) has been actively promoted within the financial services industry. This module covers the Financial Conduct Authority's (FCA) requirements for TCF and managing Conduct Risk.

Whistleblowing

Whistle blowers make a valuable contribution to the functioning of a Company and meeting your regulatory obligations. This module will cover what Whistleblowing is, how to blow the whistle, and how whistle-blowers are protected.

Introduction to SM&CR

This module provides an understanding of why an individual accountability regime is being implemented. After completing this course, the learner will be aware of the three key elements of SM&CR. These elements are The Senior Managers Regime, Certified Persons Regime and the Conduct Rules. The learner will also gain an understanding of how this new regime will impact their firm. 

Developed in partnership with: