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Aimed at customer service and technical operational support teams who provide day-to-day advice and guidance to fleets and drivers, this course is suitable for staff at all levels in customer support functions. It will also provide useful insights for staff in Sales, Account Management, Customer Services, fleet and operations and other driver support roles in the industry. The course provides a full overview of the EV landscape, current market entrants and valuable advice for members supporting their customers need for technical operational support.
Aimed at customer facing sales, account management and customer service colleagues who provide day-to-day advice and guidance to fleets and drivers, this course is suitable for staff at all levels in customer facing roles, this BVRLA course will provide a full overview, cover the features of a typical Salary Sacrifice scheme and who might benefit from Salary Sacrifice, PAYE, BIK, NI and OpRA Rules.
Aimed at sales, account management and customer facing teams who may deal with customers in the direct process of acquiring an EV for the first time, this BVRLA course prepares attendees to be that trusted support.