Fair wear and tear occurs when normal usage causes deterioration to a vehicle. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions. BVRLA members are able to obtain copies of these guidelines for their customers.
Are you a leasing customer?
If you are leasing a vehicle you should request a copy of the BVRLA Fair Wear & Tear Standard from your leasing company directly. For more information on returning your leased vehicle, visit our consumer advice page.
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