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Instructor-Led Course Calendar

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Fair wear & tear

Consumer Guidance

Compliance

Training Course

Accreditation

BVRLA Fair Wear & Tear Standard for Cars (Online)

2 of Jun 2026

BVRLA Fair Wear & Tear Standard for Light Commercial Vehicles (Online)

3 of Jun 2026

the earth showing glowing lights of cities

Intro to AI: Boost Productivity and Creativity of staff

(using AI at work, increase efficiency, case studies, types of AI tools, compliance)

10 of Jun 2026

BVRLA Penalty Charge Notice Masterclass

15 of Jun 2026

Selling Contract Hire

(selling techniques, objection handling, questioning skills, listening skills)

17 of Jun 2026

BVRLA Insights Discovery Course

24 of Jun 2026

BVRLA Electric Cars - What do your customers expect you to know

(charging at home and in public spaces, living with a BEV, battery health, range, myth-busting)

2 of Jul 2026

BVRLA SHIFT in Sales

7 of Jul 2026

BVRLA Understanding Residuals and Future Vehicle Values

8 of Jul 2026

Your Introduction to Daily Rental - Instructor-Led Online Course

(BVRLA member services, customer service best practice, complaint handling, rental industry overview)

14 of Jul 2026

Managing Customer Relations

16 of Jul 2026

Your Introduction to the BVRLA and the Vehicle Industry

(BVRLA history, member services, research, policy support, campaigns)

21 of Jul 2026

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Details of the full programme, by topic, can be discovered via the online Course Catalogue.