All Consumer Advice

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Graphic with wording What is a leasing broker?
What is a leasing broker?

Page explains the role of a leasing broker. Brokers help customers choose the right vehicle for them, the most appropriate type of motor finance, what they can afford, which additional services might be required, the terms of their agreement and how it should be managed.

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Returning your leased vehicle

At the end of the contract your vehicle will be returned to the leasing company and assessed to determine whether the vehicle meets the agreed returned condition.

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Making a complaint

We run a Trading Standards Institute-approved alternative dispute resolution (ADR) service.

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Taking a vehicle abroad

Drivers of rented or leased vehicles, including company car drivers must carry a VE103 certificate when taking their vehicle abroad.

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Vehicle Mileage Queries

When a mileage check shows "BVRLA" this means the vehicle was previously operated by a BVRLA member

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Looking after your leased vehicle - what you need to know and do!

Advice about looking after your leased vehicle, including servicing and maintaining it, can be obtained from your leasing provider, the vehicle handbook, a local dealership or the vehicle manufacturer’s website, but here's a few tips from the BVRLA.

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Been refused a rental?

If you have been refused a rental due to being on the BVRLA RISC database, as a data subject you have the right to find out what information is being held about you under the Data Protection Act.

Woman sitting on floor with laptop and papers with a concerned look on her face
I can't afford my lease: what should I do?

With millions of consumers facing increasing pressure from the rising cost of living, what might have seemed affordable previously – such as your vehicle lease – might not be now.

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Leasing: Frequently Asked Questions

Answers to questions people may have when looking into leasing a vehicle

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Rental: Frequently Asked Questions

Your questions answered about vehicle rental

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Rental top tips

Rental vehicles provide individuals and businesses with a safe, flexible, cost-effective and hassle-free transport solution. With more people opting for vehicle 'usership' over 'ownership', it is no surprise that there are over 11m car rental transactions and 5m van rental transactions every year in the UK.

Man with speech bubble saying Vehicle Leasing: Is it for me?
Before you lease – is it for me?

Vehicle leasing is a long-term rental agreement that allows you to use a car or van for a set period of time at a fixed monthly price. It is an alternative, and often cheaper, funding solution to buying a new vehicle. But is it for me? Things to consider if you're thinking of leasing a vehicle.

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