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Boost your expertise with the BVRLA Electric Vehicles (Cars) Operational & Technical Support – Instructor-Led Online Course, designed to strengthen EV fleet sales training, electric vehicle B2B sales, and fleet electrification strategy capability.
As rental embraces electrification, it is essential that the industry builds the knowledge required to effectively support customers adopting electric vehicles (BEVs & PHEVs). This electric mobility course provides a comprehensive overview of the EV landscape, key market entrants, and practical guidance for delivering technical and operational support to customers transitioning to electric fleets.
Develop skills in corporate EV adoption, EV leasing sales skills, business electric car sales, and consultative EV selling, while advancing EV market education UK and sustainability sales training objectives. Ideal for professionals focused on fleet decarbonisation training, green fleet solutions, EV transition support, EV procurement strategy, and achieving recognised fleet sales certification in the evolving electric vehicle sector.
Who should attend?
Who should attend?
Customer service advisors and support teams
Sales executives and EV specialists
B2B account managers and client relationship managers
Fleet managers and fleet coordinators
Leasing and rental professionals
Branch managers and depot managers
Business development managers
Dealer network and automotive retail staff
OEM and manufacturer representatives
Operations and technical support teams
Corporate mobility and transport managers
Anyone within the automotive industry supporting EV adoption, fleet customers, or driver guidance
Learning Outcomes
Learning Outcomes
By the end of the course, delegates will be able to:
Confidently advise drivers, customers, and fleet operators on EV adoption, daily operation, and transition planning
Identify, prevent, and resolve common EV driving and charging challenges using structured troubleshooting techniques
Explain the differences between BEVs and PHEVs, including operational suitability and limitations
Interpret the current EV market landscape, including emerging technologies, key manufacturers, and regulatory drivers
Demonstrate a clear understanding of the UK charging infrastructure, charging speeds, connector types, access networks, and payment models
Provide practical guidance on range management, efficiency optimisation, and real-world driving considerations
Understand total cost of ownership (TCO) factors relevant to electric vehicles in fleet environments
Support customers with EV policy development and operational integration within mixed fleets
Communicate key safety considerations, including battery safety and high-voltage awareness
Deliver informed, professional EV transition support aligned with fleet decarbonisation and corporate sustainability objectives
Who trains this course?
Jon Burdekin has 30 years’ experience in the UK leasing and fleet finance industry, having previously worked for such major leasing companies as Alphabet GB Ltd and GE Capital Fleet Services. His 15 year career with Alphabet incorporated roles as Account Manager, Head of Account Management, Head of Consulting Services and Head of Product Management as well as leading the consultancy division to add key value differentiation and technical innovation.
Client relationships that Jon had direct responsibility for included McDonald’s, Shell, Oracle, Royal and Sun Alliance, Royal London Mutual Assurance and the BBC. By managing such large vehicle fleets, he has gained extensive knowledge in all aspects of fleet management, including vehicle acquisition methods, cost control, driver risk, and vehicle choice list analysis.
A subject matter expert in the adoption of electric vehicles into company fleets, Jon also has deep levels of knowledge in the tax efficient alternatives to company vehicle funding and Grey Fleet Management.
Duration and Cost
9.30am - 3.30pm
*Book your spaces 2 weeks or more in advance of the course date and receive a £100 discount on the course fee*
Member Fee £329 + VAT (Full Price £429 + VAT less than 2 weeks before the course date)
Non-Member Fee £529 + VAT (Full Price £629 + VAT less than 2 weeks before the course date)
