Managing others is one of the hardest things we have to do at work. It is a learned skill and one that needs practice. This package aims to give new managers an understanding of the basic skills required to build a productive team. Modules cover the recruitment process, managing performance and how to run effective meetings.
This package is particularly suitable for new team leaders and those who want to refresh their understanding of the skills required to manage others effectively. Managers will gain confidence and an increased understanding of their own abilities.
At the end of this course, managers will gain a better understanding of; how to deliver an effective recruitment process, how to delegate effectively, how to manage individual performance through coaching and goal setting and the role of performance reviews in managing output.
10 modules delivering a total of 6 to 8 hours of learning. These generic modules are not tailored to the industry.
Find out about the basics of coaching: what it is, why it is useful, and how best to carry it out. Learn how to prepare, plan and follow up on coaching sessions and explore some of the models, methods and techniques you can use to improve your coaching skills.
Find out how to conduct a performance review, and explore some of the methods, techniques and steps to follow when reviewing performance. Appreciate how to make a meaningful action plan. The course starts with a case scenario, which you'll come back to at the end in order to apply what you've learnt.
Learn how to get the most out of interviews - whether you're conducting them for recruitment, sales, research or compliance. You'll learn about the methods and techniques of preparing for interviews, and controlling the interviews to achieve your objectives. Recognise their value and take appropriate action when the interview ends.
Find out what delegation means for you and your team, and examine its pros and cons. Explore some of the risks associated with delegation, and look at the methods and techniques you can use to delegate more effectively so that you add value to the business. You will also have the opportunity to apply what you've learned to a specific scenario.
Learn about what equality is, how you can avoid and prevent discrimination and harassment, and how you can comply with the Equality Act. Appreciate the value of diversity, how harassment can arise in the workplace and how to deploy procedures that can prevent discrimination and harassment.to prevent discrimination and harassment.
Look at what leadership is and why it is important. Explore some of the myths and the essential qualities demanded of leaders. Focus on different leadership styles and learn how this may help you to lead others more effectively. You will also have the opportunity to apply what you've learned to a specific scenario.
Recognise the benefits of performance management and understand how to manage the performance of your team members. Appreciate how to develop a performance management system and explore several methods of managing performance. Be able to recognise and manage underperformance and finally, apply what you've learned to a specific scenario.
Learn what project management is and examine the five key processes, methods and techniques that are used to manage projects successfully. Understand the project lifecycle and learn how to manage projects to ensure the best outcome for you, your team and the company. Identify the skills required by project managers to succeed.
Understand why it is so important to manage and run meetings effectively. Find out how to prepare and plan for a meeting and explore some of the methods and techniques you can use to make your meetings more successful. Apply your understanding to a specific scenario.
Look at all aspects of the recruitment process - from clarifying the role and attracting candidates, to assessing those who make the shortlist and finally closing the deal. Understand what skills are needed at each stage, and explore some of the methods and techniques you can use to make the right recruitment decisions for your organisation and meet all your legal obligations.