The Introduction to Daily Rental course has been refined to reduce the classroom time from two days to one day, making it more accessible to those who find it difficult to get time away from the office or branch.
At the suggestion of members, the association is also introducing half-day workshops and webinars covering a range of topics including customer service, code of conduct & best practice, van rental & minibus rentals, preparing vehicles for rental, tyre pressures, document fraud & customer qualification, stolen vehicle reporting, damage inspection and reporting.
BVRLA Member Services Director, Nora Leggett said: “We hope that by having shorter classroom sessions and more distance-learning options, more members will be able to take advantage of these new L&D opportunities, all of which will count towards CPD points.
“We are grateful to the United Rental Group, who will be helping to increase awareness of the courses and will also be hosting the next Introduction to Daily Rental course at their headquarters in Chesterfield on 13 December.”
Find out more about the Introduction to Daily Rental course on the BVRLA website.
