Displaying 15 results
FCA consults on treatment of vulnerable customers
The Financial Conduct Authority is consulting on draft guidance intended to bring about a shift in behaviour that places the fair treatment of vulnerable customers at the heart of company culture.
FCA seeks members’ views on forbearance
The Financial Conduct Authority is seeking BVRLA members’ views on the ongoing support for consumers affected by coronavirus with reference to consumer credit, including motor finance.
Webinar: Motor Finance Forbearance
Earlier today, 50 people from across 29 BVRLA member organisations tuned in to the association’s Motor Finance Forbearance webinar.
Webinar: Motor Finance forbearance during the Covid crisis
The BVRLA is hosting a free hour-long webinar for members on 28 April at 10:30am
Financial Conduct Authority writes to motor finance providers
The FCA has written to the CEO’s of regulated firms who offer motor finance highlighting what they consider to be the key risks motor finance providers could pose to their customers and markets in which they operate.
Consultation response to FCA: Discretionary commission
The BVRLA has responded to the Financial Conduct Authority’s consultation which sets outs its plans to update the commission disclosure rules banning discretionary commission arrangements for credit sale products.
FCA to tighten rules on motor finance commissions
The Financial Conduct Authority (FCA) has announced its intention to ban commission models where the amount received by the broker is linked to the interest rate that the customer pays and which the broker has the power to set or adjust.
BVRLA policy Position Papers updated
The BVRLA Position Papers outline the association’s top line messages, main asks of policymakers and the latest quarter’s engagement activity relating to key policy areas affecting the industry.
BVRLA webinars offer free practical advice and guidance
The BVRLA is hosting two practical webinars in the coming weeks. One focusing on counter terrorism awareness and preparedness, and the other looking at the FCA’s recent motor finance report.
FCA increases compensation limits for complaints against financial firms
The Financial Conduct Authority (FCA) has confirmed that from 1 April 2019, the Financial Ombudsman Service will be able to require financial services firms to pay significantly more compensation to consumers and businesses.
BVRLA takes the voice of the industry to No10
Jay Parmar and Paul Thompson from the BVRLA policy team recently met with Downing Street officials to take the views and concerns of members to the heart of government.
BVRLA publishes updated policy Position Papers
The BVRLA Position Papers outline the association’s views, objectives and engagement activity relating to key policy areas affecting the industry.