The Financial Conduct Authority is consulting on draft guidance intended to bring about a shift in behaviour that places the fair treatment of vulnerable customers at the heart of company culture.
The Financial Conduct Authority is seeking BVRLA members’ views on the ongoing support for consumers affected by coronavirus with reference to consumer credit, including motor finance.
Earlier today, 50 people from across 29 BVRLA member organisations tuned in to the association’s Motor Finance Forbearance webinar.
The BVRLA is hosting a free hour-long webinar for members on 28 April at 10:30am
The FCA has written to the CEO’s of regulated firms who offer motor finance highlighting what they consider to be the key risks motor finance providers could pose to their customers and markets in which they operate.
The BVRLA has responded to the Financial Conduct Authority’s consultation which sets outs its plans to update the commission disclosure rules banning discretionary commission arrangements for credit sale products.
The Financial Conduct Authority (FCA) has announced its intention to ban commission models where the amount received by the broker is linked to the interest rate that the customer pays and which the broker has the power to set or adjust.
The BVRLA Position Papers outline the association’s top line messages, main asks of policymakers and the latest quarter’s engagement activity relating to key policy areas affecting the industry.
The BVRLA is hosting two practical webinars in the coming weeks. One focusing on counter terrorism awareness and preparedness, and the other looking at the FCA’s recent motor finance report.
The Financial Conduct Authority (FCA) has confirmed that from 1 April 2019, the Financial Ombudsman Service will be able to require financial services firms to pay significantly more compensation to consumers and businesses.
Jay Parmar and Paul Thompson from the BVRLA policy team recently met with Downing Street officials to take the views and concerns of members to the heart of government.