The Department for Business, Energy & Industrial Strategy has consulted on reforms to the current competition regime in the UK in order to increase healthy competition in markets and better consumer rights protection.
The Financial Conduct Authority has consulted on a proposed new Consumer Duty which aims to increase the level of protection for consumers during all stages of a products lifecycle.
BVRLA members see this review as an opportunity for simplification and enhancement of consumer protection and customer experience.
BVRLA Compliance Officer, Hayleigh explains the importance of preparing for the new FCA Senior Managers & Certification Regime, launching in December.
The BVRLA has published a Motor Finance Factsheet to support its policy work in this field. Motor finance provides an essential lifeline for millions of working families who rely on having the ability to access affordable finance to get a car or van to help them go about their daily business.