Industry Outlook Conference 2019

Times are changing, and fast. The vehicle rental and leasing sector is at the centre of a revolution in transport technology and new mobility solutions. Meanwhile, the industry and its customers are charting a course through an ever-changing regulatory, economic and political environment. The future has never looked so exciting, or uncertain.

Agenda (as at 1 October 2019) 

08:30

Registration: your opportunity to network and explore the exhibitor stands

09:15

Welcome: Conference Chairwoman

Nina Bell, BVRLA Chairwoman and Managing Director (Northern Region), Avis Budget Group

 

 

Session One: Key Notes ‘The big picture'

Speakers present their views on the latest economic, political and automotive outlooks for the coming 12 months.

Chaired by Nina Bell, Chairwoman, BVRLA and Managing Director (Northern Region), Avis Budget Group

  • Gerry Keaney, Chief Executive, BVRLA
  • Callum Biggins, Head of Campaigns, CBI
  • Rhys Herbert, Senior Economist, Lloyds Bank
  • Justin Benson, UK Head of Automotive, KPMG

10:20

 

Session Two: Electric Vehicles

Speakers in this session will look at supply, demand and infrastructure.

Chaired by Rachael Hewish, Public Affairs Manager, BVRLA

  • Dr Jamie Hamilton, Director, Deloitte LLP
  • Dr Giulia Privitera, Low Carbon Technologies Delivery Manager, UK Power Networks
  • Matthew Walters, Head of Consultancy & Customer Data Services, LeasePlan UK

11:15

Coffee Break: your opportunity to network and explore the exhibitor stands

11:45

 
Session Three: 2020 Industry Outlook

This session will unveil the latest BVRLA research into the outlook for 2020 and analyse key trends with a panel of industry peers.

Chaired by Toby Poston, Director of Communications and External Relations, BVRLA

  • Ben Lawson, Vice President - Strategy UK and Ireland, Enterprise Holdings
  • Caroline Sandall, Chairman, ACFO
  • Scott Jenkins, Sales & Operations Director, Autohorn Fleet Services
  • Vince Pemberton, Chief Operating Officer, Rivervale

12:40

Break-out sessions: strategy planning for the next 12 months (stream 1)

Delegates can pick one of the three sessions, which are run simultaneously.

1. Growing your business in a regulated world

In this session we will be looking at how compliant sales can bring repeat business. We will be exploring the journey with the customer from pre-contract, during the contract and end of contract and how compliance can help with improving the customer experience and reduce complaints.

Chaired by Amanda Brandon, Operations Manager, BVRLA

  • Joanne Davis, Partner, Locke Lord LLP
  • Jeremy Barfour-Awuah, Compliance & Governance Manager, BVRLA
  • Gary McHale, Head of Motor Risk, Lloyds Banking Group

2. Cutting emissions and congestion: is road pricing the answer?

The session will explore if the policy goal should be a ‘one size fits all’ national scheme to remove the current patchwork of various local schemes such as Workplace Parking levy and Clean Air Zones.

Chaired by Ashley Barnett, Principal Consultant, Lex Autolease

  • Anna Pearson, Fleet Innovation & Environment Manager, Royal Mail Logistics
  • Ben Lawson, Vice President - Strategy UK and Ireland, Enterprise Holdings
  • Silviya Barrett, Research Manager, Centre for London

3. Residual Values and Remarketing

The session will focus on a discussion of trends in the used vehicle marketplace - which vehicle fuel types (petrol, diesel or battery electric vehicles) will thrive in the coming 12-18 months.

Chaired by Lee Hamlett, Commercial Director, Inchcape Fleet Solutions

  • Denis Keenan, Managing Director, KeeResources (TBC)
  • Anthony Machin, Head of Content and Product, Glass's

13:30

Lunch: your opportunity to network and explore the exhibitor stands

14:30

Business keynote: how to manage and adapt to change in a uncertain environment
  • Nick Jankel, Founder, Switch On

14:55

 

Break-out sessions: strategy planning for the next 12 months (stream 2)

Delegates can pick one of the three sessions, which are run simultaneously.

1. Growing your business in a regulated world

In this session we will be looking at how compliant sales can bring repeat business. We will be exploring the journey with the customer from pre-contract, during the contract and end of contract and how compliance can help with improving the customer experience and reduce complaints.

Chaired by Amanda Brandon, Operations Manager, BVRLA

  • Joanne Davis, Partner, Locke Lord LLP
  • Jeremy Barfour-Awuah, Compliance & Governance Manager, BVRLA
  • Gary McHale, Head of Motor Risk, Lloyds Banking Group

2. Brexit

  • Paul Thompson, Government Affairs Manager, BVRLA

3. Residual Values and Remarketing

The session will focus on a discussion of trends in the used vehicle marketplace - which vehicle fuel types (petrol, diesel or battery electric vehicles) will thrive in the coming 12-18 months.

Chaired by Lee Hamlett, Commercial Director, Inchcape Fleet Solutions

  • Denis Keenan, Managing Director, KeeResources (TBC)
  • Anthony Machin, Head of Content and Product, Glass's

15:45

Chairwoman's Closing Comments

Nina Bell, BVRLA Chairwoman and Managing Director (Northern Region), Avis Budget Group

15:50

Conference Close: opportunity for further networking

The Industry Outlook conference will provide an unique environment where delegates can hear from an exciting range of thought leaders, forecasters and analysts, giving you the information you need to plan for the year ahead. You will also get the opportunity to debate and share these ideas with more than 150 of your peers from across the vehicle rental and leasing sector.

This event is where the association unveils its annual Industry Outlook Report, which canvasses the views and insights of leading figures across the industry. Building on this overview, the conference then delves a bit deeper into some of the key threats and opportunities, via a series of panel sessions and keynote presentations. The event will focus on:

  • air quality
  • brexit
  • electric vehicles
  • emissions
  • fleet operations
  • personal leasing
  • taxation
  • the UK economy
  • changing business models
  • residual values & remarketing

BVRLA Members: £250+VAT per person
Non Members: £345+VAT per person
 

Event sponsors

 

The BVRLA member rate is £250+VAT per person - simply book via the red 'Book Event' box or email events@bvrla.co.uk.

The non-BVRLA member delegate rate is £345+VAT per person.

Group Discounts:

Save 25% on the 3rd ticket when 2 full price** tickets are purchased by employees of the same company.

Simply email events@bvrla.co.uk to enquire and book the places.

** cannot be used in conjunction with any other discount

Event sponsors

 

Terms and Conditions

 

Cancellations:
 

  • To cancel a booking, notice must be emailed to the Events Manager at events@bvrla.co.uk
  • You will be eligible for a refund, less an administration fee of £35+VAT, when a minimum notice of 15 days (prior to the event date) is given.
  • You will not be eligible for a refund when a notice of 14 days (prior to the event date), or less, is given.

Substitutions

 

  • There is no charge to substitute attendees. However, requests must be emailed to events@bvrla.co.uk no later than noon on the business day prior to the scheduled event.

Event sponsors

 

Should you need to stay overnight the evening before our conference, there is a hotel on site: De Vere Orchard Hotel.

Other local hotels can be viewed here.

Please note we have not negiotiated any special rates with the hotels.

Event sponsors

 

Thank you to our sponsors and exhibitors

Event sponsors

Exhibitor List

  • Auto Windscreens
  • Cazana
  • Geotab
  • KeeResources
  • i247
  • Masternaut
  • Vodafone Automotive
  • WebFleet Solutions

If you are an industry supplier and want to find out more about how you can partner with the BVRLA at its various events, then you can read more on our Brand Partnerships offering.

Session One: Key Notes The Big Picture

Nina Bell

BVRLA Chairwoman and Managing Director (Northern Region), Avis Budget Group

Nina Bell is responsible for the general management of the Company’s operations and strategic direction, as well as more than 1,800 employees and overseeing revenue generation across all business sectors. She has been in her current position since 2015 and prior to this she held a number of senior positions in strategy and finance. She previously worked at Travelport, a global IT distribution company, where she was Vice President of Market Strategy and Planning and Vice President of Strategic Programmes. She qualified as a Chartered Accountant with PWC. She was recently appointed Chairwoman of the British Vehicle Rental and Leasing Association (BVRLA) Committee of Management.

Callum Biggins

Head of Campaigns, CBI

Callum leads on the CBI’s political engagement programme and oversees coordination of the CBI’s policy outputs. He has also worked as a policy advisor on political and parliamentary affairs. Prior to joining the CBI, Callum was a campaign organiser for a political party and a parliamentary assistant in both the UK and EU Parliaments.

Gerry Keaney

Chief Executive, BVRLA

Gerry joined the BVRLA in 2013. In addition to his BVRLA duties, Gerry sits on the Government’s Motorist’s Forum and is a member of the CBI’s Trade Association Council. Gerry has spent most of his working life in the automotive industry, having started his career at Jaguar and Land Rover and subsequently spending 21 years at Volvo Cars. After spells in a variety of senior sales, operations and dealer roles, he was Chief Executive of Volvo Cars UK between 1996 and 2002. He then moved on to a number of international roles at the parent company, culminating with nine years as Senior Vice President of Marketing, Sales and Customer Service.

Justin Benson

UK Head of Automotive, KPMG

Justin Benson is the Head of Automotive for KPMG in the UK as well as leading the firm’s Brexit response in the Industrial Manufacturing sector. Specifically, he is client lead for auto OEMs and works closely with the automotive industry and supply chain to determine responses to the disruption from new drive train technology and autonomous vehicles. Justin has worked in the automotive sector for over a decade, leading on some of KPMG’s largest automotive related clients. He has experience of a wide range of projects, such as supply chain optimisation, Information Technology, indirect and corporate (such as R&D) tax, Mergers and Acquisitions, as well as risk and compliance management.

Rhys Herbert

Senior Economist, Deloitte LLP

Rhys Herbert is a Senior Economist in the Research Department of Lloyds Bank Commercial Banking. He is responsible for analysing and forecasting trends in the UK and other major economies, with a special interest in the manufacturing sector. Rhys joined Lloyds Bank in January 2011. Prior to this, he worked at the economic consultancy Oxford Economics where he headed up its industry forecasting service. He has also worked at the Office for National Statistics, Prudential Assurance Corporation, Credit Lyonnais Bank and the National Institute of Economic and Social Research. Rhys has an MSc in Economics from the University of London.

Session Two: Electric Vehicles

Rachael Hewish

Public Affairs Manager, BVRLA

Policy and communications specialist Rachael Hewish has spent the past decade supporting parliamentarians in Westminster and has worked in a variety of policy, engagement and communications roles in the charity and association sectors. She provides a valuable additional resource to help boost our public affairs capabilities.

Dr Giulia Privitera
Dr Giulia Privitera

Low Carbon Technologies Delivery Manager, UK Power Networks

Dr Giulia Privitera is an Innovation Engineer at UK Power Networks and was recently named Project Manager of the Year in the Women in Construction Awards 2017. Prior to joining UK Power Networks in 2014, Giulia was working as research associate in the Engineering Department at the University of Cambridge. She holds a PhD in Electrical Engineering from the University of Cambridge and received a MSc in Condensed Matter Physics and a BSc in Physics from the University of Pisa, Italy

Dr Jamie Hamilton
Dr Jamie Hamilton

Director - Consulting, Deloitte LLP

Jamie Hamilton is a Director in Monitor Deloitte’s London Office and focused on the automotive sector. He has worked with senior management teams of leading OEMs, leasing companies and suppliers to address strategic and organisational issues to improve operational effectiveness and address new growth opportunities.

Matthew Walters
Matthew Walters

Head of Consultancy & Customer Data Services, LeasePlan UK

Matthew Walters is head of LeasePlan UK Consultancy and Customer Data Services and has been with LeasePlan for over 14 years.

Session Three: 2020 Industry Outlook

Toby Poston

Director of Communications and External Relations, BVRLA

Toby oversees the association’s media relations, communications and research activities as well as fostering relationships with key industry stakeholders. He is responsible for developing the BVRLA’s policy and strategy on technology and innovation and is a member of the UK Automotive Council’s Intelligent Mobility working group. Toby also sits on the Department for Transport’s Road Haulage Forum and is Co-Chairman of the London Car Club Coalition. Prior to joining the BVRLA, Toby was a business journalist for fifteen years, spending much of this time as a reporter and editor within the BBC Business and Economics Unit, working across TV, radio and online channels.

Ben Lawson

Vice President of Strategy and Project Development for the UK & Ireland, Enterprise Holdings

Ben Lawson is responsible for the strategic development of Enterprise Holdings’ lines of business, while driving efficiencies and growth throughout the organisation. He leads strategic acquisitions and ensures a consistent business model that is scalable and transferable across Europe. Ben began his career at Enterprise in 1994 through the company’s renowned Management Training Programme and rapidly progressed his career. He has held a number of regional, national and international positions, but assumed his current role in February 2018 and now has responsibility for creating and developing a truly integrated business model that seamlessly combines Enterprise’s branch network, range of vehicles and proprietary technologies. Ben’s work involves prioritising strategic initiatives and working with internal and external parties to create partnerships and new business models that deliver the right outcome for all stakeholders.

Caroline Sandall

Chairman, ACFO

TO FOLLOW

Scott Jenkins

Sales and Operations Director, Autohorn Fleet Services

Scott started with Autohorn in 2013. Prior to this he worked for Marshall Motor Group, Wayside Volkswagen and Listers Group.

Vince Pemberton

Chief Operating Officer, Rivervale

Vince joined Rivervale in 2013 as Divisional Director and became Chief Operating Officer in 2017. Prior to this he worked for Eagle Oak Vehicle Contracts.

Session Four: Business Keynote

Nick Jankel

Founder, Switch On

Nick, the founder of transformation company, Switch On is a globally recognised expert in the field of transformational leadership. As a former scientist, Nick fuses cutting-edge neuroscience with timeless wisdom, focusing on how to drive practical change. He inspires audiences to switch on and step up to engage with the future, drive digital transformation and lead in a world of artificial intelligence.

Breakout Sessions

1. Growing your business in a regulated world. Session sponsored by Locke Lord LLP.

Amanda Brandon

Operations Manager, BVRLA

Amanda joined the BVRLA in July 2002 as a legal executive. Amanda was promoted to Operations Manager in July 2018. Amanda is responsible for leading the activities of the compliance and conciliations functions.

Gary McHale
Gary McHale

Head of Motor Risk, Lloyds Banking Group

TO FOLLOW

Jeremy Barfour-Awuah

Compliance & Governance Manager, BVRLA

Jeremy joined the BVRLA in October 2019. He is a trained lawyer and have a proven track record in stakeholder management. He started his career as a civil servant, moved to banking and from there on to the insurance sector where his project management skills led to several roles managing data privacy, financial crime initiatives and regulatory compliance risk. His most recent position was senior conduct risk and compliance manager with AXA Travel Insurance.

Jo Davis

Partner, Locke Lord LLP

Joanne Davis is a Partner in the London office of Locke Lord LLP and Head of the Firm's Asset, Motor, Leasing & Consumer Finance division in the UK. Jo works with a number of well-known finance providers in the automotive, fleet, asset, consumer finance and leasing industries as well as many banking institutions and Fin-techs. Jo deals with a wide range of matters from consumer credit advisory, transactional matters and financial services regulation impacting the finance industry as well as compliance implementation and support with the FCA handbook and Consumer Credit Sourcebook. She also assists clients and advises on contentious matters such as asset recoveries, finance litigation and dispute resolution. Jo will be analysing the FCA’s report on motor finance.

 2. Cutting emissions and congestion: is road pricing the answer?

Ashley Barnett

Principal Consultant, Lex Autolease

Ashley leads the consultancy team for Lex Autolease (IAFN best professional services team 2017 & 2018) and has worked for the business for over 18 years starting with Whitechapel Corporate Services and its Employee Car Ownership Schemes (ECOS). Ashley regularly provides commentary on key issues facing customers and the fleet industry and was a speaker at the recent government Zero Emission Vehicle Summit & International Auto Finance conference. He is a CIMA qualified accountant who specialises in sustainability, funding, fleet strategy and policy design with over 8 years leadership experience.

Anna Pearson
Anna Pearson

Fleet Innovation & Environment Manager, Royal Mail Logistics

To follow

Ben Lawson

Vice President of Strategy and Project Development for the UK & Ireland, Enterprise Holdings

Ben Lawson is responsible for the strategic development of Enterprise Holdings’ lines of business, while driving efficiencies and growth throughout the organisation. He leads strategic acquisitions and ensures a consistent business model that is scalable and transferable across Europe. Ben began his career at Enterprise in 1994 through the company’s renowned Management Training Programme and rapidly progressed his career. He has held a number of regional, national and international positions, but assumed his current role in February 2018 and now has responsibility for creating and developing a truly integrated business model that seamlessly combines Enterprise’s branch network, range of vehicles and proprietary technologies. Ben’s work involves prioritising strategic initiatives and working with internal and external parties to create partnerships and new business models that deliver the right outcome for all stakeholders.

Silviya Barrett
Silviya Barrett

Research Manager, Centre for London

Silviya joined Centre for London as Research Manager in August 2016. Having worked on the 2017 Commission on the Future of London’s Roads and Streets, Silviya heads up Centre for London’s Roads and Streets research programme, and is developing a number of projects in this area. Since joining, Silviya has also authored reports on affordable housing and young Londoners’ aspirations. Prior to joining the Centre, Silviya worked at the London Chamber of Commerce and Industry, where she managed the research and survey programme and authored reports on various topics affecting London businesses. These included reports on the business impact of housing under supply and construction skill shortages in London. Silviya holds a Master’s degree in European Studies from King’s College London and a BA (Hons) degree in International Relations and Management from Regent’s American College London.

3. Residual Values and Remarketing. Session sponsored by KeeResources.

Lee Hamlett

Commercial Director, Inchcape Fleet Solutions

Lee has over 28 years experience in vehicle leasing and fleet management. Prior to joining Inchcape Fleet Solutions in 2011, he worked for Bank of Scotland.

Anthony Machin

Head of Content and Product, Glass's

Anthony has 23 years experience, 20 years of which he has spent working in the automotive industry leading the launch and development of new models and products. Through his most recent experience he has moved to take on senior roles managing high performing teams responsible for the delivery of product pricing, improved importer margins, new product launches, volume forecasting, performance insight, specification development and used vehicle pricing.

East Midlands Conference Centre
University Park,
Beeston Lane,
Nottingham, NG7 2RJ

Website: www.devere.co.uk/east-midlands-conference-centre/

Getting to the venue: located just 10 minutes from J25 of the M1, 20 minutes from East Midlands Airport, and with direct trains from central London. There is limited parking on site.

Event sponsors