Professional Development

Introduction to the Vehicle Fleet Industry

Course Description

Duration: 1 day (0900 to 1700) Venue: The Beeches, Bournville B30 1LS
Date: 19th October 2017 Cost: £300 + VAT
Delegate minimum: 6 Delegate maximum: 16
Trainer: Grosvenor Training Services Format: Classroom

Anyone new to the industry and in need of a solid foundation of the fleet industry will find this one-day course invaluable. It will also serve as a powerful refresher, particularly for those who have some experience already but have either changed role or have moved to a different company. If you are a small operator and need training support for your induction process, this workshop is highly recommended for new recruits. 

Course Content:
The course explores the following topics:
  • The industry at large - who are the key players
  • The BVRLA's role
  • Differentiating Lease and Purchase options
  • Contract Hire benefits
  • Whole Life Costs
  • Buyer considerations and comparisons
  • Critical Role of Service in client retention
  • Consumer Credit Regulations and Professional Conduct

A day designed to benefit staff from all areas of the vehicle contract and leasing business.

Delegate Feedback:
"Really helped me to understand the business and industry financials"
"Lots of fun and interesting"
Full programme details can be requested by emailing

Who should Attend

Sales professionals, customer support, maintenance and operations personnel. Finance and credit control administrators, human resources, training executives, administration or secretarial staff. Anyone new to the industry or someone in need of a refresher or, looking to add this "induction" to your in-house training programme. This course will benefit anyone who needs a solid understanding of the vehicle leasing business.

How to apply

Contact Duncan McMillan on 01494 545719 or email at to register for this course or to obtain additional information.