Tuesday 18 June
The website of the British Vehicle Rental and Leasing Association
A-Z full listing of BVRLA publications
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Free -
Members only - Acceptable proofs and documentation
- BVRLA guidelines for best practice for dealers when undertaking identity checks on clients.
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Members only - Age Discrimination
- This guide gives practical advice to firms providing short-term vehicle rental to members of the public. Adoption of good practice can promote equal treatment and avoid unjustifiable discrimination towards customers because of their age.
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Free - Annual Review
- The BVRLA Annual Review summarises the association's activities over the past year, our aims, challenges and what we plan to do next.
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Members only - BVRLA member start-up pack
- Free BVRLA signage to advertise to your customers that you are a BVRLA member.
♦ White background logo stickers - available in A5 and A4
♦ Clear background logo stickers - available in A5 and A4
♦ Window logo stickers - available in A5 and A4
♦ Counter displays:
rental, leasing & fleet management or BVRLA logo
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Free - Car rental: the pay-as-you-go guide to responsible motoring
- This publication is an executive summary of a major study into the sustainability credentials of car rental, carried out by research organisation TRL. It shows that UK rental cars emit less CO2 and local air pollutants, are safer and used more efficiently than the average privately-owned car.
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Free - Car Rental Reality: a more sustainable alternative to car ownership
- A summary of one of the UK’s biggest-ever surveys of personal car rental customers, commissioned by the British Vehicle Rental and Leasing Association (BVRLA).
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Free - Code of conduct - corporate members
- It is the code by which members conduct their business, whether that is in vehicle rental, leasing or fleet management for passenger and commercial vehicles. It sets out the general principles by which BVRLA members should operate.
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Free - Code of conduct - leasing broker members
- It is the code by which leasing broker members conduct their business, whether that is in vehicle rental, leasing or fleet management for passenger and commercial vehicles. It sets out the general principles by which BVRLA members should operate.
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Members only - Condition standards for manufacturers
- This brief guide sets out the industry standard return condition for vehicles being returned to vehicle suppliers at contract end by BVRLA Members. It is not to be used for assessing end of rental return condition. It is available to download from the BVRLA website.
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Members only - Consumer credit act
- The BVRLA has updated its guide to the Consumer Credit Act to reflect recent changes to the credit laws. Produced in collaboration with the law firm Blake Lapthorn, the guide brings together the key aspects of consumer credit law as it affects products and services provided by some BVRLA members, from pre-contract information to contract termination. The guide also includes issues affecting credit brokers and intermediaries, assessments of creditworthiness and how to deal with cancellation from a regulated agreement.
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Members only - Driving a minibus
- Updated in 2011 - The guide aims to assist members and their customers with the steps they need to take to ensure they are fully compliant with legislation regarding the operation of a minibus in the UK and other EU countries. The guide now includes information on the Driver Certificate of Professional Competence (CPC) as well as the facts on Public Service Vehicle Operator licences, drivers' hours and clarity surrounding the rules for taking a minibus abroad.
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Free - Driving at work
- Employers now have to consider the safety of their employees whilst driving in connection with business and the phrase 'duty of care' has become synonymous with road safety while doing so.
Annex A, Annex B, Annex C, Annex D
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Free - Digital tachograph customer information sheet
- Information for customers on the what the digital tachograph is, the regulations and how to use them.
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- Electric Vehicles
- The BVRLA Business Guide to Electric Vehicles answers many of the most pressing questions about operational issues, including charging, batteries, servicing and repairs, range anxiety and safety.
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62p - Fair wear and tear standard for drivers of leased and financed cars
- Updated in February 2013 - this is the accepted standard as to what constitutes fair wear and tear for contract hired and leased cars on their return to the BVRLA members at the end of a contract. Available in hard-copy and digital formats.
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78p - Fair wear and tear standard for drivers of light commercial vehicles
- Providing drivers and operators of contract hired and leased light commercial vehicles under 3.5 tonnes gvw and minibuses from 9 up to 17 seats, with an industry-wide accepted standard that defines fair wear and tear.
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£10.90 - Fair wear and tear guide for drivers of heavy goods vehicles
- Updated in February 2011 - these guidelines provide the industry-accepted standard that defines fair wear and tear for drivers and operators contract hire and leased vehicles over 3.5 tonnes gvw. Available in hard-copy and digital formats.
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Members only - Insurance fraud
- Case Study
Indicators - hot list
Claims handling check list
Indemnity form
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Members only - Insurance Risk Management
- A best practice guide that deals with the complex matter of motor insurance and was developed with the vital help of key industry experts.
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Free - Key facts about your rental
- This is a summary of the key facts of your rental agreement. While it will help you understand what’s included in your agreement and what isn’t, you should read your rental agreement in full in order to be sure of your obligations and ours.
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Free - Know what you're renting
- This guide aims to develop best practice to encourage both higher safety standards and efficiency gains in the commercial vehicle sector and sets out clearly the responsibilities of both the member and the hirer.
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Free - LCV Type Approval
- From 29 April, light commercial vehicles (up to 3.5 tonnes) will come within the scope of European Community whole vehicle type approval regulations, requiring approval for modifications. This guide explains all BVRLA members need to know and advice on action plans that will need to be put into place.
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Free
- Member Directory 2013
- The definitive listing of corporate, leasing broker and associate members of the British Vehicle Rental and Leasing Association – including services, contact details and fleet sizes.
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Members:
£57
Non-members
£135 - Membership listing
(Head offices only) - Electronic listing of members including contact name (where available), company address, website, e-mail, phone, fax and business type ie Rental, Leasing, etc.
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£7.70 each -
Members only - Pre-rental inspection forms - cars
Pad of 50 - Designed for BVRLA Members in the daily rental business, these pads provide a definitive list (with tick boxes and diagrams) of all vehicle checks needed to be undertaken before and after each rental. There are 50 forms per pad.
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£7.70 each -
Members only - Pre-rental inspection forms - trucks
Pad of 50 - Designed for BVRLA Members in the daily rental business, these pads provide a definitive list (with tick boxes and diagrams) of all vehicle checks needed to be undertaken before and after each rental. There are 50 forms per pad.
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Free - Renting a car
- Top tips for rental customers including information on the rental agreement, insurance, condition of the vehicle and fuel policies.
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From 29p -
Members only - Rental agreements
- The BVRLA industry standard rental agreement is approved by the Office of Fair Trading and bears the Plain English Campaign logo. The four-part agreement can be overprinted with members' details. Minimum order 500 forms.
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Free - Returning from Europe
- This document provides information on how to prevent clandestine entrants boarding rented or leased vehicles and avoid operators/drivers incurring penalties.
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Members only - Road traffic offences
- A comprehensive guide to road traffic offences and advice on how to deal with penalties.
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Members only - Stolen vehicle reporting pack
- The BVRLA/ACPO Stolen Vehicle Reporting pack aims to raise the industry’s standard of initial investigation so that a report is accepted for action by the police.
Rental investigation checklist
Stolen vehicle witness statement
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Members only - Standard quotations
and contracts for leasing brokers - This guide revised in 2011 aims to help leasing brokers draft the terms and conditions for a standard agreement to provide leasing broker services and quotation for financing a vehicle.
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Free - Using the BVRLA logo
- This brief guide explains how we expect our logos to be displayed – and how they should not be displayed. These are not hard-and-fast rules, and we sometimes depart from them ourselves, but we do expect our members to respect them and to gain our prior approval before using our logo in any way other than described here.
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Members only - Vehicle VAT
- This guide revised in 2009, aims to provide general guidance and information on the complex subject of VAT, in order that BVRLA members are as fully informed as possible.
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Members only - Vehicle on hire certificate (VE103B)
- The VE103B certificate is authenticated proof of permission from the owner to take the vehicle abroad. The VE103B is the only legal substitute for the V5 registration document. Available in pads of 50 or singles.
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Free - Vehicle Funding
- This guide examines the key features of selected acquisition options and explores the accounting and tax implications for the organisation using or owning the fleet.
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Free - Waivers, excess and insurance
- The BVRLA has produced this best practice guide to assist rental members when selling protection programmes and excess reduction cover to customers. It defines some of the key terms and provides easy-to-understand explanations of the types of cover that may be offered when renting vehicles.
Publications are zero rated for VAT. However, postage and packaging is standard-rated for VAT and is charged dependant upon order size. Delivery time is up to 7 working days. If you require a next day delivery by courier, please contact us. Unless approved for credit, we will request payment prior to despatch by credit/debit card or cheque.
Contact:
For more information on our publications, call us on 01494 545704 or email memberservices@bvrla.co.uk.
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Contact us
By telephone: 01494 434747
By facsimile: 01494 434499
By email: info@bvrla.co.uk
By post: River Lodge
Badminton Court, Amersham
Bucks HP7 0DD
