Advice and guidance

What is new

Guide to waivers, excess and insurance

The BVRLA has produced this best practice guide to assist rental members when selling protection programmes and excess reduction cover to customers. It defines some of the key terms and provides easy-to-understand explanations of the types of cover that may be offered when renting vehicles. The guide also enables members to highlight to customers the circumstances in which they may still be responsible for damage, and payment of excess charges, even if they have taken out a level of cover. The guide can be downloaded here.

Updated guide - The BVRLA Guide to Driving a Minibus

Updated guidance and best practice for driving a minibus in the UK and abroad. The guide can be downloaded here

Updated guide - The BVRLA Guide to the Consumer Credit Act

The BVRLA has updated its guide to the Consumer Credit Act (CCA) to reflect recent changes to the credit laws. Produced in collaboration with the law firm Blake Lapthorn, the guide brings together the key aspects of consumer credit law as it affects products and services provided by some BVRLA members, from pre-contract information to contract termination. The guide also includes issues affecting credit brokers and intermediaries, assessments of creditworthiness and how to deal with cancellation from a regulated agreement. The guide, which is available exclusively to BVRLA members, can be downloadedhere.